PROCESS TECHNICIAN

Location: Heler Foods Packing, Minffordd, North Wales
Salary: £13.70 per hour
Contract: 4 on 4 off 7am-7pm | Permanent

At Heler Foods, our people are part of our extended Heler Family — the driving force behind everything we do. From crafting award-winning cheeses to delivering service that sets new standards, we work together to shape the future of food.

CHEESEMAKERS. FUTURE SHAPERS. CHANGEMAKERS.

Rooted in tradition and growing into the future, we’re bold, ambitious and proud of where we’re going next.

Every colleague has a voice here — and every step you take helps move us forward.

THE OPPORTUNITY

We’re looking for a Process Technician to join our team at Heler Foods Packing in Minffordd, North Wales.

Our dedicated cheese packing facility uses modern technology to deliver high-quality cheese products to supermarkets, food manufacturers and customers across the UK and internationally. With a strong focus on quality, food safety and continuous improvement, our colleagues play a vital role in keeping production running safely and efficiently.

As a Process Technician, you’ll help ensure our production lines operate effectively, our products meet the highest standards and customer orders are completed on time and in full.

In this role, you will:

• Operate and optimise production lines – set up, monitor and adjust machinery to maintain efficient production and achieve output targets.
• Protect product quality – carry out routine quality checks, identify issues and take appropriate action to ensure our products meet required standards.
• Champion food safety – follow site hygiene procedures, food safety requirements and safe systems of work to maintain a clean, compliant production environment.
• Keep production on track – work to production plans, supporting the timely and accurate completion of customer orders.
• Maintain accurate records – complete production, quality and traceability documentation in line with site procedures.
• Support continuous improvement – carry out basic troubleshooting, report equipment issues and help minimise downtime through effective housekeeping and equipment care.

You’ll be joining a workplace where collaboration and curiosity are encouraged. Where questioning “how it’s always been done” is part of daily life. And where discovering better ways of working is simply what we do.

ABOUT YOU

We’re looking for someone who takes pride in their work, pays attention to detail and understands the importance of getting things right first time.

You’ll bring:

• A Level 2 Food Hygiene qualification.
• An understanding of health and safety, food safety and hygiene requirements within a production environment.
• The ability to follow procedures, production plans and quality standards accurately.
• Good organisational skills, with the ability to manage tasks efficiently and maintain accurate records.
• A proactive approach to identifying issues and supporting effective production.
• The ability to work independently while contributing positively to a wider team.
• A reliable and flexible approach, with good attendance and punctuality.

It would be great if you also have:

• Previous experience in food production, manufacturing or a similar FMCG environment.
• Experience operating production lines, machinery or automated equipment.
• Basic troubleshooting skills and an understanding of how to minimise production downtime.

Above all, you’ll be committed to maintaining high standards, working safely and taking ownership of your responsibilities. You’ll share our values: Be Better, Be Collaborative, Be Inquisitive, Be Yourself and Take Ownership.

We help our people become the best versions of themselves, take pride in what they do and bring out the strength in others. If that excites you — you’ll fit right in here.

WHY JOIN HELER FOODS?

Because we don’t just offer jobs — we shape careers.

At Heler Foods Packing, you’ll be part of a team producing a wide range of cheese products for leading customers, supported by modern technology and a strong commitment to quality.

Whether you’re building on existing manufacturing experience or looking to develop your technical skills, we want to help you thrive and grow.

Here, you’ll find:

• Strong training foundations.
• Opportunities to develop your technical and production skills.
• A workplace where curiosity and new ideas are encouraged.
• A supportive, collaborative team environment.
• A culture where quality, safety and continuous improvement matter every day.

This is a place where you’ll feel empowered to make a change — and confident to take bold steps.

JOIN THE EXTENDED HELER FAMILY

Are you a changemaker?

If you’re ready to play a hands-on role in keeping our production lines running, protecting product quality and helping us shape the future of Heler Foods, we’d love to hear from you.

You can learn more about who we are, what we stand for and where we’re going at:
www.helerfoods.com

Heler Foods: Rooted in tradition. Growing into the future.