Firstmeridian Global Services
Process Trainee
Skills
1 month ago
Share this opportunity
Share this opportunity to other talents of your network:
✓ Offer them a visibility boost with clients.
✓ Help your contacts find their next job.
Important information
Contract type:
Permanent
Salary:
₹325,000 – ₹425,000 / year
Location:
Gurugram, Haryana, India
Work mode:
Onsite
Published on:
25 September 2026
What they need
Eligibility Criteria:
* Minimum 12 years of experience as a Process Trainer.
* BPO experience is mandatory
* Experience in Voice/Customer Support process preferred
* Excellent communication, presentation & coaching skills
* Candidates from PAN India with BPO Trainer experience can apply
Roles & Responsibilities:
* Conducting new hire training for customer support voice process
* Delivering process, product & soft skills training sessions
* Monitoring trainee performance and conducting assessments
* Providing floor support and refresher training sessions
* Identifying training needs and performance gaps
* Maintaining training trackers, reports & documentation
* Ensuring process compliance and quality standards
* Coordinating with operations and quality teams for continuous improvement
If interested please contact
Supriya:9289327281
Prabhleen: 7838151315
Other offers great for you!
These companies are also looking for great profiles
Constellations
Directeur de programme AI Process Industrie
Freelance
Nantes, France
Hybrid
Skills
4 days ago
Quick apply
Visian
Change Process Manager
Freelance
Paris, France
Hybrid
Skills
1 day ago
Quick apply
Avelsen
Data Governance - Freelance
Freelance
Marseille, France
Onsite, Hybrid
Skills
11 hours ago
Quick apply