Process Trainer

Job Title: Process Trainer

Job Summary:
Looking for a Process Trainer with healthcare experience to manage new-hire onboarding, classroom/OJT training, refresher training, and continuous learning programs.

Key Responsibilities:

• Conduct healthcare/medical coding training and onboarding sessions.
• Develop training modules, assessments, and process materials.
• Monitor trainee performance, quality, and training KPIs.
• Conduct TTT sessions and provide coaching to trainers.
• Collaborate with SMEs, QA, and Operations to improve training effectiveness.
• Update training content based on business and client requirements.

Requirements:

• Bachelors degree in Medicine, Nursing, or related field.
• CPC/CIC/CCS certification.
• 1+ year training experience and 2+ years healthcare experience.
• Knowledge of US healthcare, claims, billing, and medical coding.
• Strong communication, presentation, and facilitation skills.