Process Trainer - L&D

We are looking for an experienced Process and Product Trainer to join our team. The ideal candidate will be responsible for delivering effective training sessions to new and existing employees, ensuring comprehensive understanding of company processes, systems, and products.

Key Responsibilities:

Conduct New Hire Training (NHT) sessions to ensure smooth onboarding
Deliver structured training on business processes, tools, and product features
Design and update training content, manuals, and SOPs
Collaborate with Operations, Quality, and Product teams to keep content current
Identify knowledge or performance gaps through TNI (Training Needs Identification)
Monitor post-training performance, assessments, and feedback
Organize and lead refresher, upskilling, and floor support sessions
Maintain training records, reports, and compliance documentation
Foster a strong learning environment and encourage continuous improvement

Required Skills & Qualifications:

1.5 to 6 years of experience in process or product training roles
Proven experience in delivering NHT and conducting TNI
Excellent communication, facilitation, and presentation skills

Company Name: Matrimony.com limited

India's Largest Wed Technology

Location : Chennai

Interested candidates can apply directly through Naukri or share their updated resume via email at [email protected].
You may also WhatsApp your profile to 90253 10767 Irfana (HR) for quick processing.

About the company :

Matrimony.com Ltd. is Indias leading online matrimony company, trusted by millions for over two decades. With flagship brands like BharatMatrimony, EliteMatrimony, and CommunityMatrimony, we cater to diverse communities across India and the globe. As a pioneer in the matchmaking industry, we combine deep cultural understanding with cutting-edge technology to deliver meaningful connections. Headquartered in Chennai, we are a publicly listed company known for our innovation-driven, inclusive, and people-first work culture, making Matrimony.com a great place to build impactful careers.