Process Trainer - Thane

We're Hiring!! Process Trainer

Location: Thane

Shift: Day Shift

Working Days: 6 days working | 1 week-off

CTC: up to 5.00 LPA

Immediate joiners preferred

Key Responsibilities:

• Conduct training sessions on process productivity, efficiency improvement and best practices

• Design and deliver interactive and engaging training modules

• Assess training needs in coordination with internal stakeholders

• Provide practical tools, real-time examples and implementation techniques

• Support continuous improvement initiatives (Lean, Six Sigma)

• Evaluate training effectiveness through feedback and performance metrics

• Share post-training reports with actionable insights and recommendations

Qualifications & Experience:

• Proven experience as a trainer in BPO ,operations or process improvement

• Strong knowledge of Lean, Six Sigma or continuous improvement methodologies

• Experience in customer service / contact center environment preferred

• Excellent communication and facilitation skills

Interested candidates may contact directly or share your resumes to

HR Riya

Contact: +91 9082081025

Email: [email protected]