Processing Assistant III WIC

Description The IT Manager supports the company’s goals by providing, supporting and maintaining optimal LAN/WAN uptimes to our employees and customers, 24X7. (Position is both Network Admn and System Admin). This person would be the sole Network Administrator for the company and have a variety of responsibilities.

Responsible for development, maintenance and documentation of the company’s LAN, WAN, Internet and telecommunications infrastructure to ensure continuous, 24 x 7 company wide operations.

Examples of Duties

• Administering and supporting all network related devices:
• Telephone equipment, firewalls, switches, routers, load balancers, OS patch management and any updates or upgrades on such equipment.
• Responsible for Datacenter Maintenance.
• Monitor and benchmark system performance related to websites, applications, and databases (checking and archiving logs, creating and providing performance reports).
• Creation, maintenance and testing of PC workstations and server baselines, maintenance of DNS, DHCP, SMTP, VPN administration, MS Exchange and other applications necessary for company operations.
• Works with third party vendors to deploy hardware, software and operation strategies that meet best practices and participates in vendor recommendation reviews.
• Automate administrative tasks using scripts and utilities.
• Participate in on-call duties for off-hour administration as needed to support a 24x7 company operation.
• Participate in IT department planning to ensure successful implementation of networking projects.

Typical Qualifications

• B.A. in CIS, MIS or related field (exceptional work experience substituted for education).
• Minimum of 2-5 years of work experience with Information System Technologies and knowledge of technical support requirements in an enterprise-wide LAN/WAN environment.
• Direct, hands-on experience Microsoft-based technology products.
• Experience with Cisco technology is a plus.

Attributes

• Candidate will work effectively in both independent and team situations
• Strong communication skills
• Work well in a high-pressure setting
• Must be able to multi-task

NEOGOV offers an exciting work environment with plenty of opportunities for career advancement. We offer a competitive salary, great benefit package, and an attractive bonus potential for consistent performers. NEOGOV is an equal opportunity employer.

NEOGOV offers a comprehensive benefit package including health insurance, personal leave, and a 401(k) plan.