Processing Assistant IV - EH

WELCOME TO CHATHAM COUNTY'S APPLICATION PROCESS.

To Apply: Become a part of the best local government in North Carolina click "Apply" in the top right corner.

All sections of the application, including work experience, MUST be completed. Please include the last ten (10) years of employment history. Incomplete applications may be rejected. Applications are stored on a secure site accessible only by authorized personnel. Your application can be saved and used to apply for more than one (1) job opening.

Chatham County is an equal opportunity employer and will consider reasonable accommodations as required by law. Chatham County participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Chatham County does not offer sponsorship of job applicants for employment-based visas or any other work authorization for our positions at this time.

• Please Note: After submitting your application:

• Log into your GovernmentJobs account daily. You will receive emails and notices from hiring managers asking you to complete tasks. You do not want to miss these.

• The references you provided will be asked to complete a form. This does NOT mean you will be interviewed. It is an automated process in NeoGov.

• We recommend you sign up for text message alerts when you create your account.

If you have issues with submitting your application, please contact Neogov Applicant Support at 1-855-524-5627.

Return to the Chatham County Homepage.

Job Description

We believe our people are our greatest asset. When you join our team, you’re not just stepping into a job—you’re joining a community that values your well-being, supports your goals, and celebrates your success. We offer an outstanding benefits package, robust wellness programming, and a genuine commitment to work-life balance. From flexible scheduling and generous leave policies to professional development opportunities and pathways for career advancement, we’re here to help you thrive—both personally and professionally. If you're looking for meaningful work in a supportive, growth-oriented environment, we’d love to have you on our team.

The primary purpose of this position is to serve as one of two staff who are the primary office contact for the division’s clients through the intake of applications and public requests for service. In this capacity, this position works closely with the County’s Central Permitting department to provide one-stop permitting for clients. The position also shares responsibility for providing administrative support to the division staff, including eight (8) Environmental Health Specialists, two (2) Program Specialists, three (3) Program Supervisors, one (1) Soil Scientist, one (1) Environmental Health Technician, and one (1) Environmental Health Director.

Essential Functions

The following essential functions serve as a general guide for this position. Position functions are subject to change based on departmental needs and external factors including, but not limited to, regulatory requirements.

• Greet clients at the front window and on the main environmental health phone line;
• Provide information and assistance in completing forms and explain the permitting process to clients;
• Respond to questions, research answers, and advise applicants about deficiencies in paperwork;
• Process applications via Open Gov, prepare files, and schedule appointments;
• Maintain daily accounts receivable and process refunds as needed;
• Generate monthly accounts receivable report and maintain OSWW staff tracking report;
• Perform other duties as assigned

Minimum Qualifications

Graduation from high school and a minimum of two years of administrative office experience or completion of a two-year program related to responsibilities; or an equivalent combination of training and experience.

Knowledge, Skills, and Abilities

• Knowledge of basic mathematics;
• Ability to tactfully question clients to assist them in applying for the right service or permit;
• Ability to maintain complete and accurate reports;
• Excellent computer skills with a strong knowledge of Microsoft Office programs;
• Ability to establish and maintain effective working relationships with associates and the general public.

Physical Requirements
This work requires the occasional exertion of up to 10 pounds of force; work regularly requires sitting, speaking, hearing and repetitive motions, frequently requires touching or feeling and occasionally requires standing, walking, climbing, balancing, reaching, pushing, pulling and lifting; work has standard vision requirements; work requires vocal communication to express or exchange ideas orally; work requires hearing to perceive information at normal spoken levels; work requires preparing and analyzing written or computer data; work has no exposure to environmental conditions; work is generally performed in a moderately noisy location (e.g. business office, light traffic).

Chatham County is fully committed to equal employment opportunity (EEO) principles and issues this anti-discrimination/EEO compliance clause to support and maintain employee’s rights and responsibilities relating to equal employment. The core of equal employment opportunity is the right to work and advance on the basis of merit, ability, and potential, free from prejudice or discrimination. In accordance with the applicable anti-discrimination statutes, executive orders, and other authorities, Chatham County protects employees against discrimination, to the fullest extent of law, on the basis of race, color, religion, sex (including pregnancy), national origin, sexual orientation, gender identity, age, disability, genetic information, marital status, political affiliation, whistleblower activity, parental status, and military service (past, present, or future), and against retaliation for participation in EEO activity or opposition to discrimination.