Processing Coordinator

Processing Coordinator - Position Description

Location: Irvine, CA

Reports To: Processing Supervisor

Status: Full-Time, Hourly, Non-Exempt; $26.28 - $27.83/hour

Schedule: Tuesday - Saturday, typically 7:30am - 4pm; Schedule may shift to Monday-Friday based on business needs. Weekdays may be scheduled anytime between 6am and 6pm (8-hour workdays).

Benefits: We offer excellent Benefit Plans including incremental PTO Plan; 15+ Paid Holidays plus a Birthday Floating Holiday. 403b retirement plan with a match. Medical & Dental insurance plans with majority paid by employer. Life Insurance plan and Employee Assistance Program paid by employer.

Would you like to go to work knowing that every day you’ll be making a real difference in the lives of community members in Orange County? At Second Harvest Food Bank that’s exactly what you’ll be doing – contributing to our mission to provide food for those who need it. You’ll be working alongside team members who are committed to living out the Food Bank’s core values of Integrity & Accountability, People First, Compassion, Purpose Driven, and Stewardship. Come join our upbeat, collaborative team who are improving lives every day.

About Second Harvest Food Bank of Orange County

Second Harvest Food Bank’s (SHFB) Vision: An Orange County with food and nutritional security for all. Our Mission: In collaboration with our partners, we provide dignified, equitable and consistent access to nutritious food, creating a foundation for community health. Since 1983 we have been a source of food security for all members of our community when they need our help.

POSITION DESCRIPTION:

The primary responsibility of a Processing Coordinator is to oversee volunteers at our Distribution Center, as they sort, inspect, and package various food products. We are looking for detail-oriented candidates with strong leadership and communication skills. Our Processing Coordinator also must be comfortable working in a fast-moving, changing, and flexible environment.

ESSENTIAL JOB FUNCTIONS:

• Oversee day-to-day processing activities, ensuring all products meet food safety and quality standards, including expiration date checks, spoilage removal, packaging integrity, and labeling accuracy
• Ensure food is handled in compliance with established food safety protocols
• Set up the processing area before volunteer shifts, including arranging tables, supplies, and product in a clean and organized manner
• Greet volunteers and provide clear instructions and demonstrations for the day’s project
• Supervise volunteer workflow, ensuring efficiency, proper task execution, and adherence to food safety standards and internal procedures
• Safely move product and materials using pallet jacks, carts, or forklifts (training and certification provided)
• Clean and sanitize processing tables and volunteer areas after each shift; return unused materials to proper storage and clear the floor
• Work closely with Volunteer Coordinators to align on shift needs, group dynamics, and project goals
• Promptly report food safety concerns, facility issues, equipment malfunctions, or volunteer incidents to Leadership
• Foster a safe, welcoming, inclusive, and respectful environment for all volunteers, ensuring they feel supported and valued throughout their experience
• Complete transformations of product from counts and weights received to the counts and weights to be distributed after processing, utilizing our inventory software system (Ceres)

PHYSICAL DEMANDS/ENVIRONMENTAL FACTORS:

• Frequently required to stand, walk, bend, reach, and lift for extended periods throughout the shift
• Required to lift and carry up to 50 lbs
• Required to move, push, or pull up to 2,000 lbs. with the help of pallet jacks, forklifts, or related equipment
• Indoor office environment and warehouse environment with moderate noise at food bank location
• Varying temperatures, including cool storage areas
• Exposure to cleaning agents

REQUIREMENTS:

• Customer service experience or experience working with volunteers
• Warehouse operations and food-handling experience preferred
• Food-safety knowledge preferred (training provided)
• Willingness to operate warehouse equipment and obtain forklift certification
• Ability to work efficiently while adhering to safety guidelines
• Strong verbal communication and ability to give clear instructions
• Strong communication and interpersonal skills; able to engage with diverse groups
• Basic computer proficiency
• Dependable, organized, and detail-oriented
• Flexible and adaptable to shifting priorities and group dynamics
• Able to work independently and collaboratively
• Positive, proactive, solution-focused mindset

The above statements are intended to describe the general nature and level of work performed, rather than to be an exhaustive list of all duties, responsibilities, and skills required for the position. The position duties may be changed at any time at management’s discretion. This position description is not intended to create contractual obligations of any kind.

Second Harvest Food Bank of Orange County, Inc. is an Equal Opportunity Employer.

Pay: $26.28 - $27.83 per hour

Expected hours: 40.0 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Experience:

• Customer service: 1 year (Preferred)

License/Certification:

• Forklift Certification (Preferred)

Ability to Commute:

• Irvine, CA 92618 (Required)

Work Location: In person