Procure-to-Pay Associate

SUMMARY

ROLE SUMMARY

We are seeking a Procure-to-Pay Associate Purchase Orders to support the purchase order process through the accurate and timely creation, maintenance and administration of purchase orders in accordance with established purchasing policies, approval requirements and internal controls. This role is based in Bengaluru, India.

The role works closely with property teams, corporate stakeholders, Accounts Payable and vendors to ensure purchase order information is complete, appropriately approved and available to support efficient downstream invoice and payment processing.

Working under established procedures and the direction of Finance and Accounting leadership, the Associate monitors purchase order activity, resolves routine exceptions and supports the integrity of the procure-to-pay process. The role is expected to provide strong customer service, maintain accurate supporting documentation and proactively escalate matters requiring additional business or financial judgment.

Primary Role

• Create and maintain purchase orders based on approved purchase requests, ensuring appropriate vendor, entity, property, account, amount and other required information is accurately reflected in the system.

• Review purchase order requests for completeness, required approvals and adherence to established purchasing policies and procedures; resolve routine deficiencies and escalate exceptions as appropriate.

• Process purchase order changes, amendments, cancellations and closures in accordance with established authorization and documentation requirements.

• Monitor open purchase orders and related aging, commitments and exceptions, following up with business stakeholders on outdated, incomplete or no-longer-required purchase orders.

• Support resolution of invoice-to-purchase-order exceptions, including quantity, price, coding, receipt and other matching discrepancies, in coordination with Accounts Payable, requestors and vendors.

• Assist property and corporate teams with purchase order inquiries and system-related questions, providing timely, service-oriented support and guidance on established procedures.

• Maintain complete and organized purchase order documentation and audit trails, ensuring transactions are supported by appropriate approvals and comply with company policies and internal control requirements.

• Perform assigned procure-to-pay controls, including adherence to approval authorities, segregation-of-duties requirements and other elements of the internal control framework.

• Collaborate with Accounts Payable, Finance, Accounting and business stakeholders to support efficient purchase-to-payment processing and timely resolution of purchase order issues.

• Monitor assigned purchase order queues and key operating metrics, including processing timeliness, open purchase orders, unresolved exceptions and other measures of execution effectiveness.

• Identify recurring purchase order issues and opportunities to standardise processes, reduce manual effort and improve the quality and efficiency of the procure-to-pay workflow.

• Maintain proficiency in Oracle Fusion Procurement, related Finance systems, Excel and other tools used to process, research and monitor purchase order activity.

• Work from the Bengaluru office under the hybrid working model, with working hours aligned to provide meaningful daily overlap with US business hours; flexibility is expected during month-end close and other peak processing cycles.

• Perform other projects and responsibilities as assigned.

  Requirements

• Bachelor’s degree in Finance, Accounting, Commerce, Business Administration, Supply Chain or a related field is preferred.

• Two or more years of experience in procure-to-pay, purchasing operations, Accounts Payable, shared services or another related transactional finance or procurement role.

• Working knowledge of purchase order processes, including requisition review, PO creation and maintenance, approval workflows, open-PO management and invoice matching.

• Experience using an ERP or procurement platform is required; Oracle Fusion Procurement experience is preferred.

• Understanding of basic procure-to-pay concepts, including purchase requisitions, purchase orders, receiving, three-way matching, invoice exceptions and payment dependencies.

• Strong attention to detail and demonstrated ability to process high volumes of transactions accurately and within established service levels.

• Ability to review supporting documentation, identify incomplete or inconsistent information, resolve routine exceptions and escalate matters requiring additional judgment or approval.

• Basic understanding of internal controls, approval authorities and segregation-of-duties requirements within a purchasing or procure-to-pay environment.

• Strong organizational and time-management skills, with the ability to manage multiple work queues, recurring deadlines and competing priorities.

• Proficiency in Microsoft Excel and other standard Microsoft Office applications; experience using Excel for transaction research, reconciliations or tracking is preferred.

• Clear written and verbal communication skills in business English, with the ability to work effectively with property teams, corporate stakeholders, Accounts Payable and vendors across time zones.

• Service-oriented approach to supporting business users while consistently applying established purchasing policies and control requirements.

• Ability to work effectively within established procedures and review standards, exercise sound judgment in resolving routine issues and proactively escalate exceptions.

• Experience within real estate, property management, hospitality, shared services or another high-volume, multi-entity organization is preferred but not required.