Key Responsibilities

• Quoting & Solution Sourcing: Prepare accurate, competitive quotes for schools and nurseries covering hardware (laptops, servers, interactive displays), software licensing, and specialised IT services.
• Supplier & Vendor Management: Build and maintain strong relationships with IT distributors and manufacturers to secure educational discounts, deal registrations, and optimal pricing.
• Order Processing & Tracking: Process client purchase orders, issue vendor orders, track deliveries, and manage stock allocations to ensure timely arrival at school sites.
• Client Communications: Keeping schools and key personnel informed of orders, delivers and setting expectations
• Licensing & Renewals: Track and manage software subscription renewals (e.g., Microsoft 365, Google Workspace, cybersecurity tools) to ensure uninterrupted service for clients.
• Cross-Department Collaboration: Work closely with account managers, technical helpdesk staff, and field engineers to verify technical specifications prior to quote delivery.
• Query Resolution: Act as the main point of contact for school business managers regarding procurement queries, lead times, and invoice reconciliations.

Skills, Experience and Knowledge

• Experience: 1–3 years of experience in procurement, purchasing, or commercial administrative support (IT & education sector experience preferred).
• Technical Aptitude: Familiarity with IT hardware, software licensing models and general technology terminology.
• Commercial Experience- Understanding of competitive environments, quoting process, deciding margins and commercial attitude
• Detail-Oriented: Exceptional organisational skills with precise attention to numerical accuracy and quote formatting.
• Communication: Strong written and verbal communication skills tailored for client-facing and supplier interactions.
• Software Proficiency: High proficiency in Microsoft Excel, Word, Finance packages (SAGE, Xero), PSA Systems (Autotask, Halo) and standard procurement software.

Success Measures

• SLA Compliance – Quote turnarounds of 3 working days – 95%
• Customer Feedback– 4/5 reviews on sales tickets – 95%
• 360 Peer Review– Positive reviews from colleagues and peers across the business
• Margin / Gross Profit– Maintain margins on procurement activities

Values and Behaviours

• Hard working
• Attention to detail
• Excellent communication skills
• Ability to deal with multiple work streams and demands
• Honesty
• Integrity

Reward and Benefits

• 24 days’ annual leave, plus bank holidays, birthday leave and service milestone leave.
• Option to buy up to 5 extra days’ holiday each year.
• Enhanced family leave and sabbatical options.
• Vitality private healthcare and eye care support.
• Aviva pension scheme via salary sacrifice.
• £1,000 employee referral bonus.
• Monthly study day for structured development.
• Perks at Work, Cycle to Work and Tech Purchase schemes.