Procurement & Business Continuity - Business Manager - COO Office

The Business Manager role within the COO office is responsible for executing projects and overseeing transversal functions related to Controls, Business Continuity Management, Workspace responsibilities including facility management, and Procurement. The position reports to the Chief Operating Officer in Luxembourg.

Missions

• Business Continuity Manager (BCM)

  • Implement BCP remediation plan for Y2026.

  • Develop and maintain robust Business Continuity Plans (BCP) for critical business functions and IT systems.

  • Conduct regular risk assessments and gap analyses to identify potential threats and assess mitigation strategies.

  • Organize and execute tabletop exercises and drills to test BCP effectiveness and identify improvements.

  • Ensure compliance with regulatory and industry standards for business continuity and disaster recovery.

• Procurement & Workspace

  • Drive efficiency by aligning procurement and workspace strategies.

  • Manage strategic sourcing for workspace and project needs.

  • Oversee integrated vendor management.

  • Handle run-the-business (RTB) activities for facility management, workspace, and security management.

  • Coordinate workspace optimization and move projects, representing COO functions in operating committees.

  • Manage end-to-end execution of the Encompass Move Project, including planning, scheduling, and stakeholder communication.

• Controls & Reporting

  • Assist management in overseeing outsourcing activities and controls in liaison with Head Office.

  • Publish MIS reports on KPI/KRI for COO/CIO perimeter.

  • Perform independent controls for lean-function setups.

  • Liaise with Paris operations as a key contact for coordinating activities, information, and control-related matters.

  • Support client service activities as needed due to tight resourcing.

  • Produce IT & Operations reports for the COO.

  • Document procedures for BCM, workspace, and procurement practices in line with Head Office.

  • Align workplace and procurement plans with Head Office strategic plans for facilities management.

• Additional Responsibilities

  • Manage multiple priorities, projects, and tasks concurrently in a dynamic environment.

  • Demonstrate project management proficiency including risk identification, resource allocation, and progress tracking.

  • Apply expertise in business continuity and disaster recovery planning, including risk assessment and business impact analysis.

Regulatory Status of Job Holder

• Not applicable.

Legal and Regulatory Responsibilities

• Comply with all applicable legal, regulatory, and internal compliance requirements.

• Maintain and develop product knowledge to ensure role competence.

• Complete all mandatory training to attain and maintain competence.

Membership of Company Committees

• Not applicable.

1. Proven ability to manage multiple priorities, projects, and tasks concurrently in a dynamic environment
2. Flexibility to adapt to changing business needs and unforeseen challenges
3. Project Management Proficiency: experience in planning, executing, and closing projects within scope, on time, and within budget, including risk identification, resource allocation, and progress tracking
4. Expertise in developing, implementing, and testing business continuity plans (BCP) and disaster recovery strategies, including risk assessment and business impact analysis