Procurement Call Centre Executive - Supplier Coordination

Procurement Call Centre Executive - Supplier Coordination

Department: Procurement

Experience: 4 - 8 Years

Industry Preference: FMCG | Rice | Agriculture

We are looking for an Executive Supplier Coordination to support supplier communication, sourcing coordination, quotation management, price and availability tracking, procurement follow-ups, and timely material availability.

The role will involve regular interaction with rice suppliers, paddy traders, farmers, vendors, and internal Procurement and Stores teams.

Key Responsibilities (Supplier Coordination )

• Coordinate with existing and new suppliers through telephone calls, WhatsApp, email and other communication channels.
• Maintain strong and professional relationships with suppliers, vendors, traders and other procurement stakeholders.
• Receive purchase requirements from internal teams and coordinate with suppliers for availability, pricing, quotations and delivery timelines.
• Obtain and follow up on supplier quotations and coordinate requirements through to closure.
• Maintain updated records of supplier details, product categories, quotations, pricing history, supplier interactions and performance.
• Identify new suppliers and alternate sources to improve competitiveness, availability and supply continuity.
• Track supplier commitments and identify delays, shortages, price changes, and supply risks, escalating critical issues to the Procurement Team.
• Maintain daily follow-up trackers, pending requirement reports, supplier performance records, and provide timely updates to Procurement and Stores teams.
• Can understand basic agricultural commodities, crop varieties, quality parameters and market terminology

Experience

• 4 - 8 years of experience in procurement coordination, supplier management and procurement call centre.
• Have experience dealing directly with agriculture, rice, grains, pulses, food products or FMCG suppliers.

Skills & Education Required

• Diploma or Degree in Procurement, Agriculture or a related field will be an advantage.
• Excellent telephone and interpersonal communication skills.
• Strong supplier follow-up and coordination skills.
• Ability to maintain structured trackers and databases.