Procurement Executive

Job Summary

We are looking for a proactive and detail-oriented Sales Coordinator to support our sales and manufacturing operations. This role serves as the key coordinator between customers and internal departments to ensure smooth order processing, production execution, and on-time delivery.

The successful candidate will manage customer enquiries, process sales orders, monitor production progress, and coordinate with Production, Planning, Purchasing, Warehouse, and Logistics to ensure customer requirements are fulfilled efficiently

What you will do:

• Serve as a key point of contact for customers on enquiries, orders and delivery status, providing timely and professional support while maintaining strong customer relationships.
• Process customer Purchase Orders (POs) and prepare Sales Orders accurately, verifying pricing, specifications, quantities and delivery requirements. Prepare quotations, order confirmations, Delivery Orders (DO) and other relevant sales documentation.
• Coordinate closely with Production Planning, Production, Purchasing and Warehouse to ensure customer orders are executed according to schedule. Monitor production progress, follow up on order status and communicate any changes or requirements to relevant departments.
• Coordinate with Warehouse and Logistics to arrange timely deliveries according to customer requirements. Monitor delivery status and promptly follow up on delays, discrepancies or other delivery-related issues.
• Keep customers informed of order progress, production schedules and delivery timelines. Coordinate internally to resolve customer issues and escalate delays or operational concerns that may impact customer commitments.
• Maintain accurate customer records, sales orders and order tracking information. Prepare weekly/monthly sales and order status reports and ensure proper filing and maintenance of sales documentation.
• Work closely with SProduction Planning, Production, Purchasing, Warehouse and Logistics teams to ensure smooth end-to-end order fulfilment and effective communication across functions.
• Identify recurring operational issues and recommend improvements to order processing, documentation, communication and fulfilment processes to improve efficiency and customer service levels.
• Perform other related duties and responsibilities as assigned by management.

What you need to have:

• Diploma or bachelor’s degree in business administration, Marketing, Supply Chain, or a related field.
• Minimum 2 years of experience in Sales Administration, Customer Service, Order Processing, or Sales Coordination within a manufacturing environment.
• Experience handling Sales Orders, Delivery Orders, and customer documentation is an added advantage.
• Good understanding of manufacturing processes and production workflow will be an advantage.
• Strong communication and coordination skills.
• Good organizational and multitasking abilities.
• Customer-oriented with strong problem-solving skills.
• Proficient in Microsoft Office (Excel, Word, Outlook). Experience with ERP systems is an advantage.
• Able to work independently and in a fast-paced manufacturing environment.
• Office location - Balakong Industrial Park

You’ll only be the right candidate if you are aligned to our values and culture:

• Innovation: Challenge the status quo, embrace change, and drive continuous improvement.
• Teamwork: Collaborate effectively and contribute to shared success.
• Excellence: Strive for high standards in both delivery and customer experience.
• Integrity: Act with honesty, transparency, and accountability.
• Thrive in a fast-paced, purpose-driven environment.
• Motivated to make a meaningful impact within a high-performing team.

If you believe you match our values and have the experience we’re looking for, then apply! We can’t wait to hear from you.

Job Type: Full-time

Pay: RM3,500.00 - RM4,500.00 per month

Benefits:

• Free parking
• Meal provided
• Opportunities for promotion
• Professional development

Work Location: In person