Procurement Service Specialist

SHL Medical is a world-leading provider in the design, development, and manufacturing of advanced self-injection devices. With a global team of 6,000 employees, we partner with leading pharmaceutical and biotech companies to deliver innovative autoinjectors, pen injectors, and other drug delivery systems that ensure effective treatment for patients. Headquartered in Switzerland since 2018, with key operations in Sweden, Taiwan, and the US, we are united by a commitment to innovation, impact, and growth. Together, we empower our people to develop solutions that make a meaningful difference in the lives of millions of patients while fostering a supportive, inclusive, and dynamic workplace for our colleagues.

【Job Overview 】

The Procurement Service Specialist is responsible for providing end-to-end operational procurement support, focusing on Purchase Requisition (PR) and Purchase Order (PO) processing, order tracking, documentation management, and payment issue resolution. This role acts as a key helpdesk interface between internal stakeholders, suppliers, and finance teams to ensure timely purchasing execution, accurate data maintenance, smooth goods receipt, and efficient invoice and payment processing.

【Main Responsibilities 】

• Support internal stakeholders in creating accurate Purchase Requisitions (PRs).

• Convert approved PRs into Purchase Orders (POs) and send them to suppliers in a timely manner.

• Follow up with suppliers to obtain order confirmations and maintain accurate delivery schedules and ETAs.

• Ensure procurement data is properly maintained and updated in the ERP system.

• Track and verify delivery documents, including CoA, CoC, packing lists, and invoices.

• Assist in resolving issues related to goods receipts, invoices, and payment processing.

• Monitor procurement timelines to ensure efficiency and compliance with company policies.

• Collaborate with suppliers, Finance, and internal teams to support smooth procure-to-pay (P2P) operations.

【Required Skills & Qualifications 】

• Bachelor’s degree in Business Administration, Supply Chain Management, or a related field. a related field.

• Experience in procurement operations, purchasing administration, or P2P support is preferred.

• Good understanding of PR-to-PO-to-Payment processes.

• Hands-on experience with ERP systems (e.g., SAP, Oracle) and basic Excel skills.

• Detail-oriented with strong follow-up and coordination abilities.

• Strong communication abilities in both Chinese and English (verbal and written).

• Proactive, service-minded, and capable of working with multiple stakeholders in a fast-paced environment.