Timo Digital Bank by BVBank
Product Analyst/ Data Analyst
Skills
1 month ago
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Important information
Contract type:
Permanent
Location:
Ho Chi Minh City, Vietnam
Work mode:
Onsite
Published on:
18 September 2026
What they need
A day in your life might include (what you will be doing/ key responsibilities)
We are looking for a sharp and curious Data Analyst. In this role, you will sit at the intersection of data, product, and business – turning raw data into actionable insights that drive decisions across the company.
You will own both ad-hoc analytical work and the development of scalable dashboards on our Business Intelligence (BI) platform, partnering closely with Product, Business, Operations, and other cross-functional teams to solve real problems with data.
Business Intelligence & Dashboard Development
- Design, build, and maintain dashboards and reports on the company BI platform to track key business and product metrics.
- Ensure data accuracy, consistency, and accessibility across BI outputs for all stakeholder groups.
- Continuously improve dashboard usability and relevance based on evolving business needs.
Ad-hoc Analysis & Insight Generation
- Respond to ad-hoc data requests from Product, Business, Ops, Customer, and other teams with timely, well-structured analysis.
- Proactively surface insights — identifying trends, anomalies, and opportunities — rather than waiting to be asked.
- Translate complex analyses into clear, concise narratives appropriate for both technical and non-technical audiences.
Cross-functional Collaboration
- Partner with Product Managers to define, track, and interpret product KPIs and funnel metrics.
- Support Business and Operations teams with performance reporting, campaign analysis, and operational efficiency metrics.
- Work with Engineering and Data Engineering to ensure data pipelines and event tracking are correctly instrumented for analytical needs.
Data Quality & Governance
- Identify and escalate data quality issues; collaborate with Engineering to resolve them upstream.
- Document data definitions, metric logic, and analytical methodologies to ensure consistency across the organization.
- Contribute to the development and maintenance of a shared metric framework and data dictionary.
What we need from you (your skill and experience/ what you’ll bring to the team)
Must-have
- 2–4 years of experience in a Data Analyst, Business Analyst, or similar role, preferably in a tech, fintech, or digital product company.
- Strong proficiency in SQL and Python for data extraction, transformation, and analysis across large datasets.
- Hands-on experience building and maintaining dashboards using BI tools (Holistics, Metabase, Superset, Looker, Tableau, or similar).
- Solid foundation in analytical thinking — ability to frame problems, structure analysis, and draw sound conclusions from data.
- Strong communication skills — ability to present findings clearly and confidently to non-technical stakeholders.
Nice to have
- Experience in fintech, banking, or consumer financial services.
- Working knowledge of data pipeline tools and data warehouse concepts (BigQuery, AWS, Snowflake, dbt, Airflow, etc.).
- Exposure to A/B testing and experiment analysis methodologies.
What We’re Looking For
- Beyond technical skills, we value analysts who are genuinely curious – people who ask ‘why’ before ‘how’, challenge assumptions, and are not satisfied with surface-level answers. The ideal candidate is:
- Proactive: You bring insights to the table, not just answers to questions already asked.
- Business-minded: You understand that data serves a purpose – helping Timo grow and serve customers better.
- Collaborative: You thrive in cross-functional environments and know how to build trust with stakeholders across teams.
- Precise: You take data quality seriously and hold yourself to a high standard of analytical rigor.
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