Product and Application Engineer

• To perform the task timely as per customer request and organization needs.
• Review completeness of received inquiry from sales or customer.
• Analyse all technical documents received such as data sheet, specification, ITP, VDRL, P&ID.
• Prepare technical selection which fulfilled customer needs, in line with company’s product range.
• Review & Analyse commercial documents received such as contract, terms of payment, etc.
• Coordinate with all internal departments as required while prepare technical and commercial proposal.
• Prepare on technical bid evaluation sheet, deviation list, technical clarification sheet and others technical documents as required.
• Estimated all possible cost which can be arise as proposed technical proposal into calculation sheet.
• Prepare and compile tenders documents for tender project type as needed.
• Conducted negotiation to related parties as required.
• Conduct customer visit (office and/ or site) to attend technical discussion/ site survey as needed.
• Prepare documents transmittal for purchase order to order processing department.
• Maintaining inquiry register document.
• Maintaining PO register document.
• Aware and/ or prepare Price list for internal, intercompany, customer and vendor.
• Maintaining completeness of each project document record personally.
• Conducted induction training or customer training as required.
• Establish 5S (Sort, Set in Order, Shine, Standardize, Sustain) in daily working area.
• Prepare REGO (Risk Evaluation and Group Offer) as needed.

Qualifications:

• Bachelor’s degree in mechanical engineering, Industrial Engineering, or a related field.
• Having a minimum 2-3 years of experience in product application support or technical sales support.
• Strong technical knowledge of pump products will be an advantage.
• Proficiency in tools such as SolidWorks, AutoCAD, Ansys, PipeFlow.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and interact with customers.
• Detail-oriented with strong organizational skills and the ability to prioritize tasks in a fast-paced environment.
• Having a positive attitude, open-mindedness, high motivation, and a willingness to learn.
• Fluent in English both oral and written.