Product Architect

Who you are

• Technical depth plus product sense; equally at home in an architecture conversation with client engineers and a roadmap conversation with client executives
• Experience in a client-facing technical product role such as solutions architecture, technical product management, or implementation consulting
• Mortgage or fintech background strongly preferred; home equity and refinance domain knowledge is a significant advantage
• Self-starter who is comfortable with ambiguity; this is a strategic individual contributor role that helps define where we're going, not just operate inside today's setup
• Writes requirements engineering can build from without rework
• Comfortable working across global time zones and traveling to client sites as programs require (travel required)

What the job involves

• Own the technical product relationship with clients on this product line, from first pre-sales conversation through post-implementation
• Advise clients on solution design during discovery and before contract signature, translate their needs into buildable requirements during delivery, and bring what you learn back into product strategy, packaging, and pricing
• Serve as the dedicated product owner for a contracted custom client build, owning requirements, backlog, and sprint execution with our globally distributed engineering team
• Advise prospects through pre-sales discovery, guiding component selection and setting clear expectations on what's standard, what's custom, and what we won't build
• Make discovery repeatable by building the discovery questions, scoping method, and gap-analysis template that account executives, sales engineers, and deployment leads can run themselves on standard deals
• Support pre-sales on scoping, technical feasibility, solution design, and proposals for both standard and high-touch deployments
• Hand structured, buildable requirements to product owners for execution, with clear ownership so requirements are owned once
• Stay engaged after go-live on stabilization, adoption, and expansion opportunities
• Bring client signal into packaging and pricing decisions as we move toward a base-product-plus-add-ons model and converge our home lending product lines onto a single platform
• ---KEY PARTNERSHIPS---
• Home lending product leadership (reporting relationship)
• Product owners, on backlog execution and sprint operations
• Pre-sales and solutions engineering
• Globally distributed engineering teams
• Delivery leads and customer success managers on active client programs

Benefits

• Comprehensive health benefits
• Wellness program that covers a variety of activities, gym memberships, and more
• Partnerships to support all of life’s milestones: Origin Financial Wellness, Compsych Employee Assistance Program, RocketLawyer Legal Plan, and more
• Various leave programs including 16 weeks of paid parental leave with no tenure requirement
• Thoughtful, regular performance reviews
• Support for workshops and lectures to develop your craft
• Meaningful equity and 401(k) plan
• “Employee-first” environment, where most employees can work wherever they choose
• Flexible work schedule
• Open vacation policy