Product Delivery Manager

Who you are

• Experience: 2+ years of relevant experience in product management or a similar role, with a minimum of 2 years in the financial services or fintech industry
• Payments Industry Knowledge: Strong understanding of payment processing, card networks, acquiring, and the evolving landscape of merchant payment acceptance
• Data-Driven Approach: Ability to use metrics and data to inform decision-making and track progress
• Project Management: Proven ability to manage multiple projects simultaneously in an iterative process
• Communication Skills: Excellent communication skills, capable of conveying complex ideas to both technical and non-technical stakeholders
• Customer Focus: Demonstrated ability to empathize with customers, understanding their needs and interactions with products
• Decision Making: Comfortable making decisions with imperfect information, leading without authority, and managing ambiguity and complexity
• Technical Familiarity: Experience with payment integrations is a plus

What the job involves

• We are seeking a dedicated and detail-oriented Product Delivery Manager to join our fintech team
• This role is crucial in bridging the gap between our Product team and Operations, ensuring the successful delivery and support of new products to market
• You will play a key role in enabling operational support teams to sustain and enhance product functionality, contributing significantly to our company's growth and success
• End-to-End Product Delivery: Oversee the entire product delivery process, from initial intake through to product launch, including dependency and release management, operationalization, and performance reporting
• Functional Coordination: Lead and streamline change management activities across various functional partners, ensuring smooth transitions and effective resource allocation
• Timeline and Dependency Management: Efficiently manage project timelines and dependencies, identify and address potential blockers, and ensure clear communication with stakeholder
• Launch Success Criteria: Define, measure, and achieve launch success criteria throughout different deployment stages, from pilot to general availability
• Client Support: Assist client-facing teams during early product adoption phases, gather feedback, identify opportunities for improvement, and influence teams to expand adoption
• Continuous Improvement: Continuously enhance market readiness, delivery processes, and adoption of new solutions and partnerships

Benefits

• Medical, Dental and Vision Insurance
• 401k with company match
• Stock Options
• Paid vacation, 11 company holidays, sick time, and volunteer time off
• Headspace membership for guided meditation and stress relieving tools through the Sequoia App
• Employee Resource Groups for Diversity and Inclusion, Women, LGBTQIA+, and other communities
• Desk, Chair and Monitor needed for your home office? We got you
• Monthly cell phone and internet stipend
• Unlimited access to virtual audio and visual workouts through the Sequoia App
• Subscription to Linkedin Learning to expand your knowledge on all kinds of fun topics
• Tuition reimbursement for up to 2k per calendar year to assist with classes of your choice