Product Design Manager (Dashboard)

• The design team at Plaid is made up of product designers, researchers, and content strategists who work with our cross-functional partners to create Plaid’s products
• As a Product Design Manager on the Dashboard team, you will manage a multidisciplinary team of product designers and a researcher, leading design efforts across multiple product areas at Plaid. As a member of each area’s cross-functional leadership team, you will partner closely with product and engineering to shape direction and outcomes
• Your day-to-day responsibilities will include coaching individual contributors, driving high-quality design execution, and collaborating with PM leads to develop product strategy. Alongside owning near-term delivery, you and your team will also define and advance the long-term vision for how Plaid’s products evolve
• On the Dashboard team, we focus on shipping experiences and elevating the UX quality of Plaid’s Dashboard— a key surface area for customers and data partners. The Dashboard provides a variety of features and tools for launching with Plaid, integration monitoring, and account management and is the home of emerging insights products for payments and risk assessment
• Shipping delightful and easy-to-use experiences, whether they’re for customers or partners
• Working on all types of problems: complex, ambiguous, large redesigns, small wins, internal demos, etc
• Closely collaborating with engineering, product, and marketing teams from planning through execution
• Producing high-quality work that not only pushes the experience forward, but inspires others and raises the quality bar
• Working directly with design, product and engineering leaders, helping craft compelling narratives, strategies, and inspiring demos
• Managing a team of ICs at different stages of their careers and coaching them to grow
• Joining a team of talented designers and contributing to our design culture through collaboration and leadership

Benefits

• Vibrant offices in SF, NYC, and Raleigh-Durham—with catered meals, happy hours, and clubs to keep you connected
• Competitive pay, comprehensive health benefits, and support for fertility, mental health, and parental leave
• Lifestyle perks including home office stipends, daycare support, and commuting benefits like CitiBike and Lyft- Experience leading large-scale redesigns or net new products, working on ambiguous problems, and on complex B2B applications
• A portfolio demonstrating outstanding visual design, interaction design, problem-solving, and prototyping skills
• Experience managing a team of product designers to produce great work at scale
• An outstanding communicator, storyteller, and facilitator, who can bring people together and build a shared understanding with an inspiring vision and narrative
• Someone who is proactive, organized, curious, pragmatic, and can prioritize their own work independently to maximize their impact at the company
• 3+ years of product design management experience
• 8+ years of product design experience
• We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn’t fully match the job description. We are always looking for team members that will bring something unique to Plaid!