Product Designer

Who you are

• 3+ years in product design, ideally in fintech, platform services, or another highly regulated, complex environment (for example healthtech, legaltech, or high-stakes SaaS) where trust, long-term decisions, and compliance really matter
• A portfolio that shows strong product design experience in complex products and systems: user-centered methods, and real examples of AI/ML-driven features, agentic workflows, or conversational interfaces
• A clear understanding of how to design for AI: system uncertainty, predictability, user trust, error prevention, and "human-in-the-loop" feedback mechanisms
• Practice with user-driven validation techniques: qualitative, quantitative, and analytics-based
• A good grasp of how to design with generative and agentic tools, both to explore concepts faster and to build high-fidelity work, for delivery
• Ability to take active part in cross-functional workshops, including with engineering-heavy partners such as data scientists and AI/ML engineers: ask the deep questions, translate design language into ways other functions will grasp, seek active co-creation and elicit feedback
• A data-informed mindset. Comfortable working with security, compliance, operational KPIs, and AI system metrics (model accuracy, latency, user feedback loops)
• Strong storytelling that keeps stakeholders and peers with you - as you walk them through your design decisions - including the ability to explain complex AI logic or automated systems in simple, human terms
• A proactive learner. You already use AI-augmented workflows (research synthesis, copywriting, ideation, delivery) to work faster without lowering the quality bar
• If you’re excited about this role but don’t meet every requirement, we still encourage you to apply

What the job involves

• Create desirable, usable digital products and features
• Own design activities to launch and improve features that help customers register, authenticate, manage their accounts, and make payments. Look for places where AI can make complex interactions simpler
• Own design activities to improve internal customer-service and operations tools to help serve our customer base
• Lead rapid prototyping activities. Use generative and agentic tools to turn bold concepts into something people can try and share feedback on
• Support larger end-to-end design discovery and delivery, guided by more senior design peers
• Hold the bar on quality and ethical guardrails
• Make quality a habit: validate quickly, and iterate. Use qualitative research, operational metrics, and security and compliance feedback to keep UX guardrails clear and real
• Run feedback loops so AI-generated work meets a high ethical and quality standard
• Collaborate across functions
• Work with product managers, engineers, and data specialists to design and ship high-quality experiences. Be proactive in the way you work together
• Partner with peers, engineers, and data specialists to experiment and to put in place the UX infrastructure for AI-driven features. Co-create products that are personal and highly secure
• Tell a clear story. Explain your design intent, choices, and trade-offs to team and stakeholders. Ask for feedback, and give it clearly and openly
• Turn technical and compliance requirements into usable experiences
• Translate complex backend and platform capabilities, including AI/ML models and agentic logic, into interfaces that customers and internal teams can easily use
• Surface compliance requirements, for customers and for internal customer-service teams, and use them to shape experiences that are robust and friendly at the same time
• Contribute to a living design system
• Adopt reusable, flexible UX patterns, and add new ones when needed, so we make micro-frontends look - and feel - cohesive
• Work closely with the team responsible for the Raisin Design System, so components and patterns stay accessible, consistent and well documented across platforms
• Help the live design system grow: contribute spec-to-code delivery of components and scalable UX patterns when they support the features, services, and experiences you are designing
• Stay curious, and keep experimenting
• Keep your craft fresh. Stay current on AI capabilities and on how design work changes when agents are in the loop, so Raisin’s design practice stays sharp
• The Design team at Raisin brings together product designers and brand & marketing designers; we are united by our shared belief in the power of respect, creativity, and the purpose to give people financial peace of mind
• We’ve built a place where empathy and innovation thrive, where integrity and high quality standards underpin our work. We love our diversity and use the strength of our perspectives to reach our goals
• Product Design Principles
• We are supportive
• Build confidence by removing the unnecessary and focusing on what matters. Reveal information, features, and controls progressively to create a secure, transparent, accurate, relevant, and consistent experience
• We create delight
• Make every design engaging and enjoyable. Use strong visuals, clear data, and thoughtful copy. Treat design quality as essential. Add moments of surprise and joy whenever possible
• We act universal
• Design smart experiences that adapt to user behavior, use context, and anticipate intent. Keep interfaces familiar, welcoming, and clear yet advanced. Make every interaction simple and intuitive
• We are authentic
• Bring your whole self and ensure diversity of perspectives. Speak plainly, disagree respectfully, support each other, commit fully, and celebrate progress together

Benefits

• Visa & Relocation Support
• 1,700 EUR Training Budget
• Free Choice of Hardware
• Beginner German Classes
• Food & Drinks
• Flexible working hours, home office and 28 vacation days
• Subsidised Urban Sports Club Membership
• Company Pension Scheme
• Team Events