Product Development Coordinator

We are seeking a Product Development Coordinator to support our product development team for a growing pet supplies company. This role is the operational backbone of our product development process — managing daily communication with our factories in China, tracking product details and timelines, and keeping every project moving from quote to sample to launch.

You'll work closely with our U.S.-based product development team, handling the detailed, day-to-day coordination that keeps products on track: getting quotes, confirming specs and dimensions, tracking pricing, communicating change requests, and following up relentlessly on timelines and samples. This is a highly detail-oriented, communication-heavy role — not a design or strategy position — and is ideal for someone who thrives on organization, follow-through, and clear communication, both written and verbal.

Responsibilities include but are not limited to:

• Communicate daily with multiple factories in China via email regarding quotes, specifications, and order details

• Track and confirm product dimensions, materials, and technical details against spec sheets

• Request, compile, and compare supplier quotes and pricing

• Relay and confirm product changes and revisions between our team and factories

• Follow up consistently on production timelines, sample development, and shipping schedules

• Maintain organized, up-to-date records of product specs, quotes, and project status for every SKU in development

• Flag delays, discrepancies, or issues proactively so nothing falls through the cracks

• Join calls with our U.S. team as needed to review projects and priorities

• Support the product development team with general administrative tasks as needed

Required Skills:

• Excellent English communication skills, both written and spoken — this role requires professional email communication with overseas factories and clear verbal communication with our U.S.-based team

• Strong organizational skills and high attention to detail

• Comfortable managing many moving projects and deadlines simultaneously

• Reliable, self-directed, and able to work independently with minimal supervision

• Proficient in Microsoft Excel and Outlook (or similar tools)

• Comfortable working U.S. Eastern Time hours (or significant overlap)

Preferred Qualifications:

• Prior experience in product development, sourcing, merchandising, or supply chain coordination

• Experience communicating directly with Chinese manufacturers/factories

• Mandarin or Chinese language ability a plus, not required

• Experience with Excel-based tracking, costing sheets, or spec sheets

• Interest in pets or the pet products industry

• Experience in a fast-paced, detail-driven administrative role