Excel Herbal Industries

Product Development Coordinator (Mandarin Speaker)
<h4>Requirements:</h4>
<ul>
<li>SPM/Diploma or equivalent.</li>
<li>Minimum 1-2 years of relevant working experience (Fresh graduates are encouraged to apply).</li>
<li>Proficient in Microsoft Excel &amp; word.</li>
<li>Detail-oriented, responsible, and able to meet deadlines.</li>
<li>Ability to work independently with minimal supervision.</li>
<li>Must be able to communicate in Mandarin.</li>
</ul>
<h4>Job Scope:</h4>
<ul>
<li>Sales Support &amp; Coordination
Assist sales team with preparing quotations, proposals, and sales documents.
Coordinate between sales reps, customers, and internal departments (logistics, finance, marketing).
Maintain updated customer records and sales databases (CRM).
</li>
<li>Order Processing
Process purchase orders and ensure accurate entry into the system.
Track order status and coordinate with logistics/warehouse for delivery.
Follow up with customers on order confirmation, shipment, and invoicing.
</li>
<li>Customer Service
Respond to customer inquiries via phone, email, or face-to-face.
Handle complaints, returns, and requests efficiently.
Provide after-sales support to strengthen client relationships.
</li>
<li>Sales Reporting &amp; Documentation
Prepare sales reports (daily/weekly/monthly) for management review.
Monitor sales targets, KPIs, and performance data.
Ensure sales contracts and agreements are properly documented.
</li>
<li>Team &amp; Administrative Support
Organize sales meetings, presentations, and schedules.
Support marketing campaigns, events, and exhibitions when needed.
Assist with sales training materials and coordination.
</li>
</ul>
Dear all, please do not send resumes or inquiries regarding job applications via WhatsApp. For all matters related to job applications, kindly send your resumes to the following email addresses: [email protected]
<ul>
<li>Only shortlisted candidates will be notified</li>
</ul>

Product Development Coordinator (Mandarin Speaker)

Product Development Coordinator (Mandarin Speaker)

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