Product Development T1

Key Responsibilities

• Architecture & Full Stack Development

• Design scalable, high-availability platforms using:

• Java (Spring Boot), Node.js, React.js

• Build microservices-based architectures and REST APIs for messaging platforms

• Ensure performance, scalability, and fault tolerance in high-throughput systems

• Messaging Domain Implementation

• Deliver solutions across:

• SMS (A2P, routing, DLR management)

• WhatsApp Business API integrations

• RCS Business Messaging

• Chatbot frameworks & conversational journeys

• Handle message orchestration, failover, routing logic, and analytics

• DevOps & Engineering Excellence

• Implement CI/CD pipelines using tools like Jenkins / GitHub Actions

• Manage repositories via Git / GitHub / GitLab

• Enable automated testing, release governance, and monitoring

• Customer-Facing Solutioning

• Engage with enterprise customers for requirement gathering and solution design

• Lead demos, POCs, and technical workshops

• Translate business use cases into scalable technical solutions

• AI & Automation

• Integrate AI/GenAI capabilities into messaging use cases:

• Conversational AI (chatbots)

• Personalization engines

• Automation workflows

• Work with NLP models and LLM integrations

• Leadership

• Mentor engineering teams and drive delivery excellence

• Conduct design reviews and enforce best practices

Required Skills Technical

• Java (Spring Boot), Node.js, React.js
• Microservices, REST APIs, distributed systems
• CI/CD, Git, GitHub/GitLab
• Cloud platforms (AWS / GCP / Azure)

Domain

• Messaging: SMS, WhatsApp, RCS, Chatbots
• CPaaS / telecom messaging ecosystem

AI & Modern Stack

• Conversational AI, NLP, GenAI integrations
• Chatbot frameworks and automation tools

Soft Skills

• Strong communication & customer engagement
• Solution mindset with business understanding

Key Success Metrics

• Successful delivery of scalable messaging solutions
• Customer satisfaction and solution adoption
• Platform performance (latency, throughput, uptime)
• Innovation through AI-driven use cases