Product Engineer

Job Responsibilities:

• Manage end-to-end product performance from factory to post-installation, ensuring quality and consistency.

• Develop OEM products with suppliers, including defining specifications and evaluating samples.

• Oversee product sampling process and drive continuous improvements.

• Balance cost and quality to achieve target margins.

• Act as main point of contact for suppliers on technical and quality matters.

• Monitor supplier performance and implement corrective and preventive actions.

• Establish QC standards, inspection checklists, and acceptable tolerance levels.

• Review and approve pre-shipment QC reports and batch releases.

• Investigate product defects and perform root cause analysis.

• Implement corrective actions and update product specifications and QC processes.

• Analyse field issues and feedback from Customer Service and technicians.

• Maintain accurate product documentation (specifications, drawings, BOM, QC standards).

• Track NPD pipeline, sample progress, and issue resolution.

• Drive component standardisation to reduce SKU complexity and improve efficiency.

• Support product launches and provide technical support to internal teams.

Job Requirements:

• Diploma or Degree in Engineering, Product Development, Quality Management, or a related field.

• At least 2 years of experience in product development, OEM/ODM, quality control, or supplier management.

• Strong knowledge of product quality standards, QC processes, inspection methods, and root cause analysis.

• Experience working with suppliers on product specifications, sampling, technical issues, and corrective actions.

• Strong analytical and problem-solving skills, with the ability to balance product quality, cost, and target margins.

• Good project management and communication skills, with the ability to coordinate NPD projects and work effectively with suppliers and internal teams.