Product Experience Analyst

Job Overview

We are seeking a dynamic and detail-oriented Product Experience Analyst to join our innovative team. In this role, you will be instrumental in analyzing and enhancing the overall user experience of our products by leveraging data-driven insights. Your expertise will help shape product strategies, improve customer satisfaction, and drive continuous improvement initiatives. This position offers an exciting opportunity to work at the forefront of product development, utilizing advanced analytics tools and methodologies to uncover actionable insights that elevate our offerings.

Responsibilities

• Collect, analyze, and interpret data from various sources to evaluate product performance and user engagement.
• Develop dashboards and visualizations using tools such as Tableau and Power BI to communicate findings clearly to stakeholders.
• Collaborate with cross-functional teams including product managers, developers, and business analysts to identify opportunities for product enhancements.
• Design and optimize databases using Oracle, Microsoft SQL Server, and other database management systems to support analytical needs.
• Conduct comprehensive business analysis to understand user behaviors, market trends, and operational challenges.
• Manage projects related to data analysis initiatives, ensuring timely delivery within scope and budget while adhering to SDLC (Software Development Life Cycle) best practices.
• Utilize programming languages such as R, Python, VBA, Bash (Unix shell), and analysis tools like Visio for data manipulation, scripting, and process documentation.

Skills

• Proficiency in Tableau and Power BI for creating interactive dashboards and visual reports.
• Strong project management skills with experience overseeing multiple analytical projects simultaneously.
• Solid understanding of SDLC processes for developing scalable analytics solutions.
• Expertise in SQL programming for data extraction, transformation, and loading (ETL) processes.
• Experience working with databases such as Oracle, Microsoft SQL Server, including database design principles.
• Knowledge of data analysis techniques combined with excellent analysis skills to interpret complex datasets effectively.
• Familiarity with statistical programming languages like R and Python for advanced analytics.
• Ability to design efficient database schemas and optimize queries for performance.
• Skills in business analysis to translate data insights into actionable recommendations.
• Experience with Visio for process mapping and documentation purposes.
• Knowledge of VBA scripting for automation within Excel or other Office applications.
• Basic understanding of Bash (Unix shell) scripting for data processing tasks.

Join us as a Product Experience Analyst where your analytical expertise will directly influence product excellence! Bring your passion for data-driven decision-making, your technical prowess across multiple tools and languages, and your enthusiasm for continuous learning — all while helping us deliver exceptional experiences that delight our users every day!

Pay: £45,000.00-£65,000.00 per year

Benefits:

• Casual dress
• Health & wellbeing programme
• On-site parking
• Transport links

Work Location: In person