G
Glean
Product Manager (API Platform)
Skills
Product ManagementAIProduct Manager
1 month ago
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Important information
Contract type:
Permanent
Salary:
$175,000 – $195,000 / year
Location:
San Francisco, CA, USA
Work mode:
Onsite
Published on:
16 September 2026
What they need
- As Glean’s PM on agent interop and partnerships, you will lead the development of Glean’s APIs, SDKs and MCP strategy for the developer persona within our customers and our partners
- Own the design and evolution of our public APIs and SDKs, including versioning, deprecation, and the backwards-compatibility promises we make
- Spec the developer experience end to end: auth, onboarding, first call, error handling, rate limiting, webhooks, and the long tail of edge cases that decide whether someone stays
- Write code. Build the sample apps, run the integrations, and feel the rough edges yourself before a customer does
- Read the docs like a developer who’s never seen them, then fix the parts that lie or leave things out
- Dig into support tickets and forum threads for patterns. Treat a recurring question as a design defect, not a documentation gap to paper over
- Set and defend the metrics that matter: time-to-first-call, integration success rate, API error rates, and the ones that actually predict whether a developer ships
- Lock the API contract and requirements before engineering starts building, and hold the line when someone wants to bolt on scope mid-flight- The ideal candidate will have a strong technical background, a deep understanding of developer needs, and a passion for building robust, scalable API and SDK solutions and show an ability to collaborate with some of the premier B2B product companies for our partnership strategy
- You have built or led APIs and SDKs that are robust, scalable, and easy for external developers to adopt
- You have 5+ years of product management experience, ideally in platform, developer experience, API, SDK, or partnership-driven products
- You are excited about AI and motivated by helping customers and partners build more effectively with it
- You have worked directly with customer and partner developers and know how to translate their needs into better platform products
- You have strong product taste for developer interfaces and care about clear abstractions, consistent resource design, and machine-readable errors
- You are deeply technical and comfortable working through API contracts, request payloads, logs, telemetry, and implementation tradeoffs with engineers
- You know how to think from the developer’s point of view and can quickly spot where documentation, workflows, or product behavior become confusing
- You write clearly and value concise specs, accurate documentation, and product experiences that tell developers what to do next
- You have experience integrating products with third-party enterprise applications and understand what it takes to make those integrations reliable in production
- You define success with metrics and can track adoption, usability, and business impact for developer-facing products
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