Product Manager - Apps

We’re looking for a Product Manager who obsesses over the surfaces clinicians touch hundreds of times per day. Someone who believes consumer-grade craft belongs in B2B software.

You will own Heidi’s client platforms (iOS, Android, and desktop) that over 200,000 clinicians use daily. Every interaction, every millisecond of latency, every pixel matters when clinicians are mid-consultation with patients.

You will partner closely with engineering, design, and platform teams to continuously raise the bar on quality and reliability across every surface.

This role will be based in either our Sydney or Melbourne office.

We don’t care about logos; the traditional insignia of competence. We’ll evaluate senior well-credentialed candidates and young, hungry hopefuls alike.

What you’ll do

• Own product strategy and roadmap for Heidi’s client platforms (iOS, Android, Desktop), setting clear goals and being held accountable to achieving them
• Obsess over performance; every frame drop, every loading spinner, every crash is personal to you
• Navigate platform constraints and opportunities across iOS, Android, and Electron, knowing when to build native vs cross-platform
• Own mobile monetisation strategy including App Store T&Cs, onboarding optimisation, and payment pathways
• Think native-first: leverage iOS/Android platform capabilities (Bluetooth, native calling, camera, clipboard) for clinician workflows
• Ship meaningful improvements by working closely with engineering and design, understanding that small changes affect millions of sessions weekly
• Partner with hardware teams on design-engineering tradeoffs when software meets device (wearables, ambient surfaces)
• Sweat the details that separate good software from beloved software; microinteractions most PMs wouldn’t notice
• Maintain high standards for issue-tracking hygiene, design system consistency, and team shipping practices
• Build strong relationships with Apple, Google, and platform teams to stay ahead of OS changes