Product Manager

Who you are

• Minimum of 2 years of product management experience in a modern technology business or equivalent experience in software engineering, data science, or business analytics
• A strong commitment to problem-solving, capable of breaking down complex problems for team execution against business needs
• A willingness to deeply understand the fundamentals of our business model and prioritize your own education and development through interviews with coworkers, customers and prospects
• Deep user empathy and a high bar for user experience
• Excellent persuasion and advocacy skills, using clear frameworks, story-telling and first-principles reasoning
• Strong technical acumen is a plus
• Prior experience working in a highly regulated domain (e.g. fintech or healthcare) is a plus

What the job involves

• The Benefits team empowers small businesses to easily offer the health insurance, wealth benefits, and perks that help them attract and retain talent while promoting their teams’ well-being. We build intuitive, guided experiences that simplify complex decisions and streamline administration across a robust suite of competitive benefit offerings
• As a Product Manager of Benefits, you’ll play a high-impact role by driving the roadmap of a team core to the delivery of our mission. You’ll focus on scoping and prioritizing new initiatives with research-backed case development and work through the complete product development lifecycle to successful delivery. Across your initiatives, you’ll balance both product (customer-facing) and platform (internal-facing) concerns, optimizing all aspects to meet our high standards
• As a champion for your team’s focus and productivity, you’ll remove obstacles and develop team camaraderie to ensure maximum, high-quality output that aligns with Justworks’ business objectives. You will operate independently within your scope and clearly articulate the reasoning behind your decisions to your peers and cross-functional stakeholders
• Demonstrate ownership for the products you build and an understanding of shipping services that can perform and scale with Justworks
• Shape the strategy and roadmap for key Benefits initiatives and articulate a compelling vision of business impact to stakeholders across the product and engineering organizations
• Partner deeply with engineering to investigate and prioritize issues/bugs and develop technical knowledge with their guidance
• Actively hone your knowledge of the PDLC, from discovery through delivery and iteration
• Build strong relationships across teams by demonstrating curiosity, empathy, and a commitment to customer-centered partnership
• Contribute to team problem-solving and actively support or facilitate team processes and ceremonies
• Take on opportunities beyond core responsibilities to support product strategy and drive impact

Benefits

• Paid volunteer work
• Paid parental leave
• Work from home opportunities
• Medical, dental, and vision insurance, plus access to One Medical, Kindbody, and Teladoc
• Premium access to Headspace, ClassPass stipends, and webinars to support your overall wellness on topics like nutrition, budgeting, mindfulness, and more
• All Justworks offers include equity, and Justworkers can continue to earn more over time with promotions and tenure
• Extensive learning & development opportunities through workshops, ExecOnline, Udemy, and BetterUp coaching
• Apprenticeship program that supports internal movement and growth