Product Manager

Who you are

• We are looking for curious and empathetic people
• We also love to hear from people who are motivated by meaningful work, resonate with our four core values, have a positive outlook, are comfortable with ambiguity and thrive working in an ever-evolving and complex environment
• We are inspired by meeting big picture thinkers and doers, people who can be both tactical and strategic, aim high and put people first in everything they do
• 3+ years of product management experience in fintech, payments, or financial services
• Deep hands-on knowledge of Bacs Direct Debit (UK) — scheme rules, mandate management, AUDDIS/ARUDD processing, indemnity claims
• Solid understanding of SEPA Direct Debit, payment rails, and EU clearing cycles
• Demonstrated experience with Open Banking — either as a PM building PIS/AIS products or in a closely adjacent commercial or technical role
• Fluency in PSD2, PSD3 (in progress), and UK Open Banking regulatory frameworks
• Track record of shipping B2B or embedded payment products from discovery through to production at scale
• Excellent written and verbal communication — able to write crisp PRDs, present to executives, and explain complex payment flows to non-technical stakeholders
• Strong commercial instinct: comfortable with unit economics, pricing models, and revenue forecasting
• Experience with Variable Recurring Payments (VRP) or Request-to-Pay (RtP) in the UK
• Exposure to SEPA Instant Credit Transfer (SCT Inst) or SEPA Payment Account Access (SPAA)
• Familiarity with GDPR data handling requirements as they apply to payment data
• Prior experience in a scale-up or multi-market fintech environment
• At Xplor, we believe the best innovation and ideas happen at the intersections of our differences — across cultures, generations, disciplines, and lived experiences. So even if you do not tick every box, we still encourage you to apply

What the job involves

• Xplor Pay is building the payments infrastructure of the future — embedded, intelligent, and designed for the verticals we serve
• As Product Manager for Direct Debit & Alternate Payments, you will own the end-to-end product strategy and execution for our UK (Bacs) and EU (SEPA) Direct Debit rails, while simultaneously leading our expansion into Open Banking, account-to-account (A2A), and emerging payment methods across the UK and European markets
• Own and evolve the product roadmap for Bacs Direct Debit (UK) and SEPA (EU), balancing merchant experience, operational efficiency, and regulatory compliance
• Reduce failure rates, improve reconciliation flows, and drive down cost-per-transaction through product-led initiatives
• Partner with Compliance and Legal to ensure adherence to UK FCA rules, EU PSD2/PSD3, GDPR, and scheme rules from Bacs, SEPA, and Pay.UK
• Work with the Commercial team to package and price Direct Debit as a competitive embedded payment option for Xplor's vertical SaaS partners
• Lead the product development of Open Banking payment initiation (PIS) and account information (AIS) services under UK Open Banking standards and EU PSD2/PSD3 requirements
• Define the roadmap for A2A payments, Variable Recurring Payments (VRP), and Request-to-Pay (RtP) as these rails mature in the UK and EU
• Evaluate and integrate alternate payment methods (e.g., iDEAL, Bancontact, SEPA Instant, PayTo equivalents) relevant to Xplor's merchant base
• Define quarterly and annual plans for the Direct Debit and Alternate Payments portfolio; maintain and communicate a rolling 12-month roadmap
• Conduct competitive analysis across incumbent acquirers, neo-banks, and specialist payment providers operating in UK/EU markets
• Present strategy, progress, and investment cases to the Embedded Payments executive leadership team
• Drive agile delivery with cross-functional squads — engineering, design, data, and QA — using clear PRDs, user stories, and acceptance criteria
• Build strong relationships with external scheme operators, banks, and open banking infrastructure providers
• Serve as the internal centre of excellence on UK/EU payment rails — educating sales, customer success, and commercial teams
• Monitor product health via dashboards covering transaction volumes, failure rates, settlement times, and revenue contribution
• Embed AI tools into every stage of the product lifecycle: use LLMs for rapid synthesis of merchant interview transcripts, competitor teardowns, and PRD first drafts; use AI coding assistants to prototype flows and validate API responses without full engineering overhead
• Champion AI adoption within the Embedded Payments product team — document effective prompting patterns, share workflows, and help upskill peers
• Use AI-powered analytics tools to monitor performance dashboards, surface anomalies in transaction data, and generate plain-language summaries for stakeholder updates
• Stay current with the evolving AI tooling landscape relevant to product management — proactively evaluate and propose new tools that can increase team velocity