Product Manager

• You’ll build new agent capabilities, deploy evals, build process, collaborate closely with other PMs and our CEO to create the infrastructure for the future of e-commerce and CX
• You’ll be the third PM on a elite team building the future of customer experience and e-commerce. Think full-cycle ownership—from discovery to shipping to enabling customers and internal teams
• Build new agent capabilities and create agents that work seamlessly across platforms
• Design and ship evaluation systems that make our agents continuously smarter. Build QA suites, automated testing, and performance monitoring that catches issues before customers do
• Own platform automation and onboarding to help customers go live in days, not weeks. Create AI tools that reduce manual implementation work
• Expand our integrations ecosystem by shipping new platforms and enterprise app requirements. Make it easy for customers to connect their entire tech stack
• Run full launch cycles from internal testing to early access to GA, including customer enablement through webinars, documentation, and training sessions
• Demo your own products to customers and co-sell alongside sales. You’ll be known by name in our customer Slack communities as the PM who ships what they need

Benefits

• 🏠 The flexibility to work from anywhere
• 🌞 Flexible working hours
• 💸 Stock options
• 🌴 Unlimited PTO (minimum of 15 days off per year)
• 📖 Growth stipend- You’re a builder who thrives at the frontier of AI agents, customer experience, and e-commerce
• We’re looking for someone who can own critical domains in our AI agent ecosystem:
• AI-native mindset—you live in Claude, Cursor, v0, and often max out your daily LLMs limits
• Full-cycle ownership mentality—you find opportunities, run projects, write docs, run demos, enable sales teams, and measure adoption
• Technical fluency with APIs and integrations—you can scope webhook systems, OAuth flows, and complex third-party connections
• Customer-facing confidence—you thrive talking with customers, running demos, and co-selling alongside the sales team
• 3+a years of product management experience with technical B2B products, ideally CX, e-commerce or AI automation
• Curiosity and a builder mindset—you like to build things and continuously learn new things
• You get energized by not just shipping new capabilities, but seeing customers adopt them
• Designing evaluation systems that automatically improve agent performance
• Shipping new capabilities that change how shopping happens online
• Building complex AI systems
• You thrive when:- Fill in a short form then jump on an intro call where we’ll discuss your experience building products and managing technical launches
• Build a hands-on case study—vibe code a small AI feature with a live link and Loom walkthrough covering your approach
• Join us for a round of interviews to discuss your experience in more depth
• Work with us for a trial week on a real project. Ship something meaningful while experiencing our culture firsthand. We’ll see how you work, you’ll meet the team, and we’ll both figure out if Siena feels right for you