Product Manager

Who you are

• A track record of product management or product ownership in B2B SaaS, typically 4+ years, though we care more about demonstrated capability than an exact year count
• Demonstrable experience owning an established product, evolving it meaningfully in response to customer need and commercial opportunity
• Strong customer discovery capability. You have conducted interviews, synthesised insights, and shaped product direction from evidence rather than assumption
• Experience defining and tracking product metrics to validate impact, including leading indicators that predict retention and adoption
• Strong prioritisation judgement. You can make and defend difficult trade-off decisions with clarity
• Excellent communication and stakeholder management, including the ability to push back with data and offer alternatives rather than just saying no
• Comfortable working autonomously in a remote environment and driving forward without close supervision
• Experience with product management tools (Monday.com, Jira, Azure DevOps, or similar)
• Active user of AI tooling for product management work and curious about how to apply it further
• Familiarity with Agile/Scrum methodologies
• Experience in product management of finance, accounting, purchasing, procurement, or spend-management software
• A strong working understanding of core finance and accounting processes, such as budgeting, nominal and cost centre coding, the requisition-to-invoice cycle, and approval and control workflows, whether gained from building software in this space or from hands-on finance experience
• Knowledge of MAT budgeting, curriculum financial planning, or school funding workflows
• Understanding of MAT structures, the UK education landscape, or school finance governance
• Experience in EdTech, school MIS, or education finance systems
• Experience working in or alongside sectors where the buyer and the daily user are different people, and where financial controls, approvals and audit trails matter
• Formal product discovery training (Continuous Discovery Habits, Prod MBA, Product School, or equivalent)
• Experience using Claude for specifications, analysis, and customer insight synthesis, or Lovable for rapid prototyping

What the job involves

• Reporting to: Head of Product
• IMP's products are trusted by MATs nationwide to manage their finances more efficiently and effectively
• Our portfolio spans budgeting, forecasting and reporting in Planner, curriculum financial planning in ICFP, and now Finance and Purchasing, the products that record and control a trust's day-to-day spend
• The portfolio is growing, each product serves a loyal and expanding customer base, and each evolves as our customers' needs evolve and as IMP builds its platform ambition
• We are looking for a Product Manager to own IMP Finance and Purchasing, the two products that run a trust's everyday finances
• Purchasing helps trusts manage and control their spend
• Finance is the transactional system behind it, handling the day-to-day accounting from payment runs to bank reconciliation
• Your job is to deepen and extend these two products as trusts adopt them
• That means sharpening what has shipped, validating and delivering the capabilities that will matter most next, and working closely with engineering and design to deliver with rigour and pace
• This is a role for someone who combines genuine curiosity about customer problems with the strategic discipline to decide what not to build
• Above all, you will stay close to the user
• The trust finance teams and budget holders who work in these products every day are your compass, and a discovery-led understanding of their needs is what shapes what you build
• You will be part of a product team that is actively shifting from reactive delivery to discovery-led development, and you will play a leading role in embedding that change within your squad and modelling it for the wider team
• Define and evolve the vision for the Finance and Purchasing products in response to customer insight, market signals, and business goals
• Own your product roadmap, balancing improvements that deepen the value of what has shipped with new capabilities that extend the products' position in MAT finance and purchasing
• Collaborate with the Head of Product and leadership to align your products' direction with IMP's broader platform strategy and commercial objectives
• Maintain a clear view of the competitive landscape across finance and purchasing software, and how your products can continue to differentiate within the MAT sector
• Own discovery for your products, from identifying problem areas and validating hypotheses through to defining success metrics before any build commitment
• Conduct regular customer interviews, observation sessions, and contextual research with MAT finance teams, business managers and budget holders
• Synthesise insight from multiple sources, including customer interviews, support data, usage analytics and NPS, into clear problem statements and opportunity assessments
• Build and test prototypes and lightweight MVPs before committing to build, working iteratively with design to refine solutions based on real user feedback
• Champion the voice of the customer across the business, ensuring product decisions are grounded in evidence rather than assumption
• Own and communicate your product roadmap, making prioritisation decisions that balance customer impact, business value, and technical feasibility
• Define and monitor key product metrics that validate whether your products are delivering the outcomes customers and the business need, distinguishing leading from lagging indicators
• Work with engineering and design to translate roadmap priorities into well-scoped delivery cycles with clear acceptance criteria and measurable outcomes
• Collaborate with other PMs and POs across the IMP product team on cross-product dependencies and shared planning, including where Finance and Purchasing connect to Planner and the wider platform
• Work closely with your engineering squad and designers throughout the delivery cycle, from refining the problem through to reviewing shipped features against defined outcomes
• Ensure your squad has clear context on what they are building and why, not just how
• Use AI tooling to improve the quality and speed of specifications, synthesis, and product analysis
• Monitor product performance post-launch and drive iterative improvements based on data and customer feedback
• Work with Support, Implementation, and Sales to consolidate customer feedback and ensure product developments are well communicated and adopted
• Partner with Customer Success and Marketing to shape go-to-market activities for significant Finance and Purchasing releases
• Represent your products' customer perspective in cross-functional conversations, ensuring alignment across the business on priorities and trade-offs

Benefits

• Remote based role
• Funded CPD
• Enhanced maternity and paternity leave
• Allowance for home office - £200 to make your set up perfect!
• 27 days + bank holidays with a buy back option
• Private health insurance including dental cover and opticians!
• Broadband allowance - £26 per month tax free
• Life insurance
• Fully expensed company meet ups/socials in Birmingham and Bristol (4 x per year)