PRODUCT MANAGER

About the role

You will be responsible for product evangelisation, market analysis, and cross-functional collaboration to drive customer engagement and business growth. Your main goal is to build features that solve customer problems, increase user engagement, and drive business growth. You will work closely with implementation, training, client success, and sales teams to deliver technical product support and strategic positioning within the B2B SaaS space.

Key responsibilities

• Conduct product evangelisation through constant training of local and regional teams on product purpose, key selling points, new solutions and feature upgrades
• Follow and analyze market trends to position products
• Work closely with the implementation and training teams to implement and install solutions online and on-site, providing necessary support to teams and clients
• Support the implementation, client success and sales teams during their meetings
• Write and assist in technical product descriptions, project documentation, scoping documents, UAT documentation, flowcharts, user interface wireframes, and other supporting documentation
• Monitor and follow up on project timelines and tasks, maintain regular meetings with customer counterparts to meet deadlines
• Work closely with external vendors for integrations and partnerships

About you

• Bachelor's degree in business field
• 5 years of relevant experience
• Strong analytical, communication, time-management and creativity skills
• Strong understanding of cloud software, APIs, and agile development processes
• Working knowledge of AI and web analytics tools
• Familiar with API integrations to payment systems, CRMs and POS systems
• Experience writing technical product descriptions and documentation
• Fluent/native English is mandatory
• Understanding of B2B SaaS technology solutions is required
• Experience in the F&B Tech industry

About us

Weeloy is a technology and marketing solutions specialist serving the restaurant and F&B industry. We provide an innovative one-stop-shop SaaS solutions platform that enables restaurants to optimize operations, streamline workflows and collect and leverage data to allow owners, managers and staff to focus more of their time and energy on providing an excellent dining experience for their guests.

Benefits

• Outstanding career development opportunities
• Highly experienced team
• Dynamic and highly growing company