PRODUCT MANAGER

Job Overview:

Óptima Seguros relies on a suite of internally built platforms and products that support critical operations—ranging from business and back-office processes to interactions with customers, brokers, and partners. We are seeking a Product Manager to take direct ownership of several of these internal products and work with the development team to evolve, expand, and modernize them.

This is a Product Manager role with a traditional focus but set within a non-traditional context. The PM takes ownership of existing products that have a history and real users within the organization; defines and executes the roadmap; envisions solutions; prioritizes the backlog by balancing new functionality with technical debt; and collaborates directly with the internal development team to take initiatives from concept to production. We are looking for someone with a strong product mindset, comfort working with and incrementally modernizing legacy systems, and the initiative to launch, advance, and execute work without requiring granular direction.

Key Responsibilities:

Product Ownership:

• Assume end-to-end ownership of various internally built products and platforms, understanding their history, users, operational role, and technical evolution.
• Define and maintain the vision and roadmap for each product under your purview, aligned with the group's strategy and operational needs.

Discovery and User Research

• Engage with internal platform users—teams across underwriting, claims, customer service, finance, and operations—to understand current usage, friction points, and needs.
• Map processes and workflows dependent on each product to identify opportunities for improvement, automation, or redesign.

Solution Design and Prototyping:

• Translate discovery findings into flows, wireframes, and navigable prototypes to validate them with internal users before committing development capacity.
• Use the prototype as a primary tool for alignment with stakeholders and the development team.

Roadmap and Prioritization:

• Build and maintain a prioritized backlog that balances new functionality, UX improvements, technical debt, system integrations, etc.
• Define clear, actionable specifications—including acceptance criteria, dependencies, and success metrics—for the development team.
• Communicate the roadmap to operational stakeholders and executives, managing expectations and trade-offs.

Delivery and Execution:

• Collaborate daily with the development team to move initiatives from discovery to delivery, participating in Agile ceremonies, story refinement, and technical decisions.
• Facilitate working sessions, remove blockers, and maintain momentum throughout the product lifecycle.

Metrics and Iteration

• Define success metrics for each product and initiative upfront; measure post-launch results and iterate.
• Document decisions, lessons learned, and the evolution of each product to build institutional memory.

Required Education and Experience:

• Bachelor’s degree in Engineering, Computer Science, Business Administration, or demonstrable equivalent experience.
• 3–5+ years of experience as a Product Manager, Associate Product Manager with clear career progression, or in an equivalent role involving digital product ownership.
• Proven track record of taking products from one stage to the next with quantifiable results (adoption, usage, efficiency, satisfaction, etc.).

Join us to be part of an innovative environment where your technical expertise fuels impactful product solutions!

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Retirement plan
• Tuition reimbursement
• Vision insurance

Education:

• Bachelor's (Required) in Engineering, Computer Science, Business Administrations o related.

Experience:

• Product management: 3 years (Required)

Work Location: In person