Product Manager

We are hiring for a health-tech company. We are looking for a hands-on Senior Product Manager to drive core platform mechanics and deploy AI-native operational workflows across our marketplace. You will bridge complex multi-sided platform dynamics (supply, demand, liquidity, matching) with practical, production-grade AI agents that streamline real-world operations.

This is not a purely strategic desk job—you will spend significant time in direct contact with users, enterprise clients, and field operations to deeply understand friction points and design high-trust solutions.

Key Responsibilities

• AI Agent Deployment: End-to-end ownership of defining, shipping, and optimizing AI agents for internal operations, support, and marketplace workflow automation in production.
• Marketplace Optimization: Design incentives, matching algorithms, trust mechanisms, and liquidity models to balance supply and demand dynamics across sides of the platform.
• Field Research & Customer Intimacy: Conduct regular field visits, user interviews, and direct sessions with enterprise customers to translate complex operational realities into actionable product specs.
• Cross-Functional Leadership: Partner closely with engineering, data science, and operational teams to execute complex features on tight product cycles.
• Global / Regional Communication: Lead product discovery and user testing across Spanish-speaking markets using business-fluent Spanish.

Qualifications

• 4+ years of product management experience focused on marketplaces, platforms, or multi-sided products.
• Production AI Experience: Proven track record of building and deploying functional AI agents into production workflows (beyond simple wrappers, prototypes, or experimental pilots).
• Marketplace Expertise: Mastery of marketplace fundamentals—liquidity, matching, dynamic pricing/incentives, trust & safety, and supply acquisition.
• Language Skills: Fluent Spanish (verbal and written) capable of leading field visits, enterprise discovery calls, and user interviews independently.
• Customer-Centric Mindset: Passion for getting out of the building to observe end-users, operational staff, and enterprise partners in their working environments.

Nice-to-Haves

• Prior experience in logistics, gig economy platforms, operations-heavy service marketplaces, or B2B platforms.
• Technical background or high comfort level reading API docs, evaluating LLM evaluation benchmarks (Evals), and designing prompt/agent logic.
• Familiarity with SQL and product analytics tools (e.g., Amplitude, Mixpanel, Looker).