Product Manager

About FYI

FYI is a product-led SaaS company built by accountants, for accountants. Our platform unifies cloud document management, automation and practice management into one intuitive solution, helping firms eliminate manual processes and focus on higher-value work.

Behind our product is The FYI Way, our operating system built on clarity, consistency and excellence. We scale with structured processes, automation and AI, clear expectations and measurable outcomes that keep teams aligned and performing at a world-class standard.

The position

We are hiring an experienced Product Manager to shape SaaS products that deliver real value for our clients.

You’ll lead client-focused discovery to develop a deep understanding of workflows, challenges and evolving needs, while working closely with Engineering, QA, Support and Client Success.

Your insights, product data and technical contribution will influence product decisions and shape solutions across AI, automation, integrations and collaboration features, supporting the ongoing evolution of the FYI platform.

This is a significant career opportunity for someone genuinely passionate about product, naturally inquisitive and motivated by solving real client problems, with the autonomy to make a meaningful impact as FYI continues to scale globally.

Key responsibilities

• Own product outcomes end-to-end, from discovery and definition through to delivery, launch, adoption and continuous improvement.
• Build strong relationships with clients, regularly engaging with them to understand their workflows, pain points and evolving needs.
• Lead product discovery, asking the right questions and using client insights, data and evidence to identify the problems that matter most.
• Develop and maintain product roadmaps aligned with client needs, market opportunities and FYI’s strategic priorities.
• Lead cross-functional alignment across Engineering, QA, Support and Client Success, creating clarity, accountability and momentum.

About you

• Proven Product Management experience within SaaS or software environments.
• Experience within accounting or professional services environments is highly advantageous.
• Genuinely passionate about product, with a strong desire to understand users and build technology that solves meaningful problems.
• Naturally curious and inquisitive, with the confidence to ask questions, challenge assumptions and dig deeper to understand the real problem.
• Comfortable in a client-facing role, with experience conducting discovery, gathering insights and building trusted relationships with clients.
• A strong ownership mindset, with the confidence to make decisions and take accountability from initial discovery through to product outcomes.
• Proven experience working closely with Engineering teams in Agile delivery environments.

You’ll need valid working rights in Australia and the ability to complete satisfactory background and verification checks as part of our standard recruitment process.

Why work for FYI?

• Join a highly regarded and widely trusted SaaS business with a market-leading product used by accounting firms across Australia, New Zealand and the UK.
• Flexible hybrid working from our Adelaide or Sydney offices.
• Career and professional development opportunities as FYI continues to scale its product, team and global presence.
• Highly competitive remuneration aligned to your experience and impact.
• Paid Parental Leave, celebration leave and additional leave at key service milestones.
• Regular team events and company retreats that build connection and alignment.
• A supportive, high-performing culture where your ideas, ownership and impact are recognised.

How to apply

If you’re passionate about product and excited by the opportunity to own meaningful problems, work directly with clients and make a visible impact on a growing global SaaS platform, we’d love to hear from you.

Please submit your resume and a brief cover letter outlining your alignment to this position and why you want to join FYI.

Our promise is a fair and considerate recruitment process. You’ll always hear an outcome from us, and we’ll share feedback where we can.