Product Manager

Johnstone Supply, North America's leading wholesale distributor of HVACR equipment, parts, and supplies, has a great opportunity to join our team. Over the last seven decades, Johnstone has grown into a multi-billion-dollar industry leader with over 470 distributor branches and 6 distribution centers throughout North America. We work with some of the largest companies in the world, including Daikin/Goodman, Bosch, Copeland, Honeywell, Johnson Controls, and Fujitsu, to provide contractors with world-class products, technical expertise, and quality service.

Now is the best time to join Johnstone Supply. Relationship-building is the key to our success, and it shows in everything we do. The Power of Johnstone is everyone who works with us. Our customers, our partners, and our people. Johnstone is growing, and so can you.

The Product Manager supports the customer experience as part of the Vendor Management team

and is responsible for the overall strategy of their assigned product categories throughout the

product’s life cycle. They monitor the current market and evolving customer needs to provide

insights and recommendations related to products, pricing, promotions, and placement. The

Product Manager researches new product options in the category to drive sales and achieve goals.

This individual works closely with their team, external vendor partners and internal stakeholders

including Sales, Marketing, Pricing, and Inventory Management to develop a comprehensive life

cycle plan for products in their space.

Essential Job Function

1. Plans and manages the product life cycle for the assigned categories including product identification,
   placement, pricing, and promotion.
2. Manages, cultivates and maintains relationships with external vendors. This includes researching to
   identify the best products and pricing available. Collaborates with Johnstone Supply corporate
   Product Managers on vendor initiatives and associated product promotions
3. Analyzes and defines assigned product segment market for purposes of developing a marketing plan.
   Considers total market size, company market share, competitor market share and trends within the
   market. Keeps abreast of market influencers.
4. Creates marketing and sales initiatives that support Johnstone Supply's business objectives.
   Evaluates marketing and sales initiatives objectively from a market and financial standpoint.

Develops programs, promotions, vendor class training, and other advertising means in support of

launching products in the marketplace. Communicates with Sales and Marketing teams

and branch management when implementing promotions, programs, and product rollouts.
5. Works with Purchasing Department to recommend “in-stock” levels. Works in product data files to
ensure accuracy.
6. Partners with and prompts discussions with Vendors to identify partnership goals and methods to
promote products.
7. Reviews product pricing in relationship to market demand, competition, and economic trends when

considering programs and promotions.
8. Partners with Regional Managers, Account Managers, Market Managers and Branch Managers to
visit customers for the purpose of developing and implementing programs.

9. Coaches and trains Branch and other personnel through sharing knowledge and providing product
   information. Provides subject matter expertise and support to other staff. May supervise personnel
   or processes as assigned.
10. Performs all other duties as assigned.

• Minimum five years’ experience in a product management or marketing role required with HVAC/R
  industry experience preferred; prior experience in wholesale sales or marketing a plus.
• High school degree of equivalent (i.e. G.E.D.) required; bachelor’s degree in marketing or similar
  field preferred.
• Critical thinking skills with ability to analyze varied data sets to draw conclusions and make
  recommendations.
• Ability to project manage and independently prioritize variety of deadlines, projects and initiatives.
• Excellent communication skills with ability to communicate proficiently in English in both verbal and
  written forms.
• Proficiency with PC applications including the full suite of products within the Microsoft Office Suite
  of Products; Eclipse ERP system knowledge preferred.
• A heightened sense of teamwork, a solid work ethic and the ability to work under pressure is also
  required.