PRODUCT MANAGER

Work Setup

Hybrid: 1 day onsite & 4 days work from home

Shift Schedule

US Business Hours / Night Shift

Role Overview

We are looking for an experienced Product Manager to own product strategy, development, and performance for high-impact and complex products, including AI-enabled and AI-native solutions. This role will serve as the Voice of the Customer, translating market and customer needs into products that deliver measurable business value.

Key Responsibilities

• Define and execute product vision, strategy, roadmap, and OKRs aligned with business and customer needs.
• Own product performance, including ROI, P&L, adoption, usage, and customer satisfaction.
• Conduct market, competitor, and customer research to identify opportunities, trends, and pain points.
• Lead product development and continuous improvement, including AI-powered features, automation, and data-driven solutions.
• Gather and translate customer feedback into product enhancements and new product opportunities.
• Collaborate with Product Owners, Engineering, Design, Data Science, AI, Marketing, Sales, Implementation, and Support teams.
• Identify opportunities to leverage AI and automation and maintain a clear AI product roadmap.
• Support product launches, campaigns, presentations, and stakeholder communications.
• Monitor product performance and use data and insights to drive informed decisions.
• Build strong relationships with customers, partners, executives, and key stakeholders.
• Mentor and support junior members of the Product team.

Qualifications

• Bachelor’s degree in Business, Economics, Technology, or a related field.
• 10+ years of total professional experience, preferably in consulting, outsourcing, insurance, or a related industry.
• 5+ years of Product Development experience with strong knowledge of Agile methodologies.
• 5+ years of insurance experience preferred.
• Strong understanding of Lean Product Development and MVP development.
• Experience with commercial models such as SaaS, transactional, or gain-share models.
• Working knowledge of AI/ML concepts and experience translating AI capabilities into product features and business value.
• Experience building or managing AI-enhanced products, including LLM-powered features, intelligent automation, or predictive solutions.
• Hands-on experience with AI tools such as ChatGPT, Copilot, Claude, or similar.
• Excellent communication, presentation, facilitation, analytical, and stakeholder management skills.
• Strong project management, organization, prioritization, and decision-making skills.
• Ability to work independently and manage multiple priorities in a fast-paced environment.
• Comfortable collaborating with US-based teams across time zones.
• Willingness to travel approximately 20%.

Preferred Certifications

• Certified Product Manager (CPM) preferred.
• Agile Product Development training required.
• AI Product Management certification or coursework preferred.