Product Manager

Product Management

Job Description

We are seeking a highly skilled and experienced Principal Product Manager with a focus on

Data and Analytics to join our talented team. As the Principal Product Manager, you will

play a pivotal role in shaping and driving the strategic vision for our Data and Analytics

product portfolio. You will collaborate closely with cross-functional teams, leveraging your

expertise to deliver innovative solutions that address the ever-changing challenges and

opportunities in the Data and Analytics landscape. Data is of critical importance for

success of AI projects and your work will drive the creation of adoption of data driven

insight to action AI solutions in dierent domains.

What you get to do in this role:

• Lead the strategy, product definition, roadmap, execution, and overall success of
• Data and Analytics focused apps across dierent functional domains.
• Lead and facilitate engagement with customers and field teams in the planning of
• the product roadmap, as well as prioritize features based on their input.
• Eectively manage the roadmap, ensuring consensus and coordinating with a team
• of engineers and designers to deliver high-quality user experiences on schedule.
• Generate compelling, market-validated use cases and spearhead ideation sessions.
• Clearly articulate the value proposition at various levels, tailoring the message for
• dierent audience types such as customers, partners, decision-makers, business
• professionals, sales teams, and industry analysts.
• Drive product launch activities in collaboration with product, field, and marketing
• teams across ServiceNow.
• Maintain a proactive research stance, staying abreast of changes in market needs
• and the competitive landscape to influence product direction and provide support
• to the sales organization.
• Establish measurable business and technical metrics, defining success criteria for
• your product, and actively monitor progress against the set roadmap to achieve
• these objectives.
• Serve as the voice of the customer, oering a valuable business perspective on the
• product's value proposition.

Qualifications

To be successful in this role you have:

• Experience working with Data and Analytics apps or platforms, 8+ years of overall

experience and 5+ years in Product Management

• Experience in leveraging or critically thinking about how to integrate AI into work

processes, decision-making, or problem-solving. This may include using AIpowered tools, automating workflows, analyzing AI-driven insights, or exploring AIs

potential impact on the function or industry.

• Experience with enterprise software, services and business models including direct interaction with customers and partners.
• Experience developing customer-centric product strategy and aligning that with

long-term company growth objectives.

• Strong prioritization skills and the discipline to focus on high impact activities
• Excellent analytical, collaboration, verbal, and written skills.
• Capable of influencing, interacting, and collaborating with senior business leaders

as well as engineering and design teams.

• Solid project management skills with the ability to work in a fast-paced, team

environment and provide consistent, high-quality output on several concurrent

projects

• Self-motivated and team-oriented; able to work autonomously and eectively as

part of a geographically dispersed team.

• Technical aptitude to self-validate solution approaches, assess initial feasibility, and

drive discussions with architects and engineers

Desired skills:

• Proven experience as a Product Manager, with a focus on analytic apps and

products.

• Strong understanding of multiple industries and functional domains and the

potential value of analytic apps for those industries and domains

• Strong technical understanding of common data and analytics constructs such as

semantic models, metrics and KPIs and action frameworks

• Prior experience with agile development methodologies.
• Prior Experience building SaaS products.
• Prior knowledge of ServiceNow platform or apps in a plus