Product Manager

Job highlights

• Requirements and skills . Bachelors degree in Computer Science,

• Masters degree preferred

• Proven experience of 5years in IT management

• Lead the integration efforts for various retail
  systems including POS, ERP, Replenishment Tool, Shopify, CRM, Retention Tool,
  Ticketing Engine, CCTV, OMS, and other relevant systems

• Collaborate with internal stakeholders and
  external vendors to ensure successful integration and compatibility of systems.

• Develop and implement integration strategies to
  streamline processes and enhance overall system performance.

Maintenance and Optimization:

• Oversee the ongoing maintenance and support of
  retail systems, ensuring timely resolution of issues and minimizing system
  downtime.

• Proactively identify opportunities for system
  optimization and efficiency improvements.

• Implement best practices for system monitoring, performance tuning, and capacity
  planning.

Vendor Management:

• Manage relationships with third-party vendors
  and service providers, including software vendors, consultants, and
  contractors.

• Evaluate vendor performance and negotiate
  contracts to ensure cost-effectiveness and service quality.

• Coordinate vendor activities and ensure
  alignment with organizational goals and priorities.

Security and Compliance:

• Implement and enforce security measures to
  protect retail systems and data from cyber threats and unauthorized access.

• Ensure compliance with relevant regulations and
  standards related to retail technology, such as PCI DSS and DPDPA.

• Conduct regular audits and assessments to assess
  compliance and identify areas for improvement.

Team
Leadership and Development:

• Lead a team of IT professionals responsible for supporting and maintaining retail systems.

• Provide guidance, mentorship, and technical
  expertise to team members, fostering a culture of continuous learning and
  development.

Requirements and skills

• Bachelors degree in Computer Science,
  Information Technology, or a related field. Masters degree preferred.

• Proven experience of 5years in IT management
  roles, with a focus on retail systems integration and maintenance.

• In-depth knowledge of retail systems such as
  POS, ERP, CRM, Shopify, OMS, etc.

• Strong understanding of IT security principles
  and best practices.