Product Manager (Developer Experience & Platform, Mulesoft)

• We are looking for collaborative, technical, and user-centric Product Managers and Senior Product Managers to join the MuleSoft Developer Experience & Platform team
• In this role, you will help build the tools, APIs, runtimes, and interfaces that developers and platform engineers use every day to design, secure, and scale enterprise-grade integrations
• This is a hands-on product role
• You won’t just write PRDs and hand them off
• You will prototype, build proofs of concept, lead deep-dive demonstrations across the entire platform portfolio, and dig into exploratory initiatives yourself
• If you’re energized by both shaping long-term strategy and getting into the weeds with the technology, this role is for you
• Product Ownership: Own the roadmap and end-to-end lifecycle for key capabilities across MuleSoft’s developer tools, API management portfolio, or core platform infrastructure
• Developer Empathy: Engage directly with developers, architects, and platform engineering teams to understand their workflows, friction points, and usability needs
• Hands-on Prototyping: Run exploratory spikes, test your own products, build proofs of concept (POCs), and write clear, concise product specifications
• AI-Assisted Delivery: Leverage AI-assisted development tools (e.g., Claude Code, Copilot) to rapidly prototype, build demo assets, and explore technical concepts quickly—using AI tooling as a force multiplier
• Cross-Functional Collaboration: Partner with Engineering, UX Design, Product Marketing, Developer Relations, and Support to ensure cohesive go-to-market execution and high adoption

Benefits

• Medical Care
• Life Insurance
• Retirement Savings
• Employee Assistance Programs
• With 9 standard holidays and four floating holidays, you get a total 13 paid days off each year- Core Technical Capabilities (All Levels):
• 5+ years of product management experience, specifically focusing on developer-facing infrastructure, APIs, SaaS platforms, or cloud runtimes
• To be considered for Product Manager:
• 3+ years of product management experience, or an equivalent mix of PM and deep technical hands-on roles (e.g., Software Engineer, Integration Architect, or Solution Architect)
• Strong foundational understanding of APIs, API Management lifecycles, and modern integration patterns (REST, GraphQL, gRPC, event-driven architectures)
• A related technical degree required
• Demonstrated ability to independently manage a multi-quarter product roadmap, prioritize conflicting enterprise customer needs, and lead cross-functional initiatives
• Familiarity with cloud computing concepts, SaaS architecture, control plane/data plane separation, or containerization (Kubernetes, Docker)
• To be considered for Senior Product Manager:
• A track record of shipping software features, owning a backlog, and collaborating closely with engineering teams in an agile environment
• A genuine builder’s instinct—comfortable prototyping, running POCs, and getting hands-on with the technology rather than staying purely strategic
• Proficiency with (or an active curiosity for) AI-assisted development and productivity tools to accelerate prototyping and generate technical assets
• Superb communication and storytelling skills—the ability to articulate “the why” behind a product decision to engineers, UX designers, and business stakeholders alike
• Hands-on experience with MuleSoft Anypoint Platform or comparable integration and API management platforms (e.g., Apigee, Kong, Boomi, AWS Gateway)
• Experience with infrastructure-as-code (Terraform), continuous integration/continuous deployment (CI/CD) pipelines, or software development lifecycles (SDLC)
• A background in designing developer-facing user interfaces, command-line interfaces (CLIs), or developer portals