Product Manager, Digital Experience & E-Commerce

Summary We are seeking a talented and experienced Product Manager to lead our Digital Experience and E-Commerce initiatives at Scoot Pte Ltd. In this role, you will be responsible for driving the strategy, development, and optimization of our digital products and e-commerce platforms to enhance customer experience and drive business growth.

Responsibilities Job Description

• Develop and execute product roadmaps for digital experience and e-commerce initiatives
• Collaborate with cross-functional teams to gather and analyze business requirements
• Create and maintain detailed product documentation, including wireframes and business requirements documents
• Manage the entire product lifecycle from conceptualization to launch and post-launch optimization
• Utilize data analytics tools like Google Analytics and data visualization such as Tableau to inform product decisions and measure performance
• Involved in user experience (UX) design efforts, working closely with UX designers and using tools like Figma and Miro
• Oversee content management systems (CMS) to ensure consistent and engaging digital experiences
• Manage vendor relationships and contracts related to digital products and e-commerce platforms
• Implement change management strategies to ensure smooth adoption of new digital initiatives
• Facilitate effective communication and resolve conflicts among stakeholders
• Continuously monitor industry trends and competitor activities to identify opportunities for innovation

Qualifications

• Bachelor's degree in Business, Computer Science, Information Systems or related field; MBA preferred
• 5+ years of experience in product management, preferably in digital experience or e-commerce
• Proficiency in product management tools and methodologies, including roadmapping and wireframing
• Strong analytical skills with experience using Google Analytics, Tableau, and Microsoft Excel
• Familiarity with UX design principles and tools like Figma and Miro
• Experience with content management systems (CMS) and e-commerce platforms
• Excellent project management and organizational skills
• Strong communication and interpersonal skills, with the ability to manage conflicts effectively
• Experience in vendor management and contract administration
• Critical thinking and problem-solving skills
• Adaptability and willingness to learn in a fast-paced environment
• Knowledge of change management principles and practices

Join our team at Scoot Pte Ltd and play a crucial role in shaping our digital future and driving e-commerce success!