Product Manager Digitalization

Description

About EPOS

Backed by Ant International (a global leader in digital payments, digitisation, and financial technology solutions), EPOS is a leading Point-of-Sale (POS) digital solutions provider.

Supporting Ant International's mission to empower SMEs, EPOS serves as the central hub of its global merchant payment services provider, Antom, delivering integrated O2O digital, payment, and banking solutions to SMEs worldwide—empowering Every Point Of Success in their business growth.

With a growing presence across Southeast Asia, we’re looking for passionate individuals to join our diverse and driven teams. Be part of our journey as we expand to create meaningful, impactful changes for businesses around the world.

Role Summary

We are seeking a Product Manager to drive digitalisation and data transformation initiatives across internal business platforms and merchant operations ecosystems.

This role focuses on building data visibility, improving operational intelligence and enabling more structured, data-driven decision making across regional markets. The Product Manager will translate complex business workflows into scalable digital capabilities supported by meaningful performance metrics and insights.

Key Responsibilities

Define product strategy to strengthen data visibility across merchant lifecycle, operations and service performance

Drive digitalisation initiatives that transform manual processes into structured, trackable and measurable workflows

Partner with stakeholders to identify key operational metrics and design dashboards, reporting frameworks and data insights tools

Lead product requirements for system enhancements that improve decision efficiency, productivity and service quality

Work closely with Engineering, Data and regional teams to build scalable platform capabilities

Improve adoption of internal systems by enhancing user journeys, reporting transparency and operational clarity

Monitor product impact through data analysis and continuous optimisation

Support regional standardisation of performance tracking and operational governance models

Requirements

5–8 years experience in Product Management, Business Platform, Data Product or Digital Transformation roles

Strong experience working with data dashboards, performance metrics or operational analytics tools

Ability to translate business ambiguity into structured, measurable product solutions

Strong stakeholder alignment and cross-market project leadership experience

Analytical mindset with strong problem-structuring capability

Preferred

Experience in fintech, SaaS platform or high-growth technology environment

Exposure to data product thinking, automation or AI-enabled operations tools

Experience supporting operational or customer service performance transformation

Proficiency in Mandarin is required to liaise with stakeholders.

At EPOS, we help businesses owners and entrepreneurs to unleash the potential of their business.

EPOS is a dynamic and fast-growing company dedicated to transforming the retail and F&B industry with high-performance tech solutions. We empower businesses to thrive by improving operational efficiency, enhancing customer loyalty, and unlocking unlimited growth opportunities.

We pride ourselves on fostering a collaborative and innovative work environment, where employees can grow and make an impact. As a team, we are passionate about supporting businesses and creating long-lasting value for our clients.

Definitely not for the dull!