D
Duffel
Product Manager (Flights)
Skills
Product ManagementProduct Manager
2 months ago
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Important information
Contract type:
Permanent
Location:
London, UK
Work mode:
Onsite
Published on:
8 August 2026
What they need
- As Product Manager for Flights, you’ll tackle a deceptively hard challenge: take a fragmented, decades-old industry with hundreds of airlines and turn it into one clean, reliable, developer-friendly product
- Working at the intersection of engineering, design, commercial, and airline partnerships, you will contribute to the roadmap for a core area of our surface and own how it gets built and delivered
- Shape and execute the core Flights roadmap, from search and booking to ancillaries: balancing customer needs, commercial impact, and technical reality
- Partner closely with engineering counterparts to break down roadmap items, drive sprint delivery, and balance tech debt with new feature investments
- Conduct continuous discovery with customers and developers, translating complex industry friction into well-prioritised product requirements
- Deeply analyse data, debug API integrations, and define clear success metrics to ensure features deliver real value, not just releases
- Collaborate with airlines and suppliers to transform varied legacy systems and content into consistent, reliable user experiences
- Translating Duffel’s overarching strategy and customer feedback into a clear, actionable roadmap alongside the Group PM
- Designing consistent developer experiences over complex, multi-supplier airline architectures
- Establishing and monitoring key metrics to measure feature adoption and continuous platform improvements
- Aligning third-party supplier roadmaps with Duffel’s strategic goals to unlock new capabilities first
- Communicating weekly progress, delivery status, and priorities to key internal and external stakeholders
Benefits
- Flexible Working. Flexible Working. We work from the office 2 days per week where you’ll be trusted to manage your own routine. Work 25 days per year from anywhere in the world upon manager approval
- Paid Sabbatical. 12 weeks fully paid sabbatical after 4 years working at Duffel
- Plenty of holidays. 27 days of annual leave per year + public holidays
- Duffel Credits. A stipend to spend on flights for you and your family (just book it through Duffel’s platform!)
- Well-being. Physical and mental well-being support is provided through private healthcare. We also offer transportation schemes via our benefits platform
- Retirement & Pension. Duffel will match a pension contribution up to 5% (based on qualifying earnings)
- Learning & Development. A dedicated company budget to spend on your personal development
- Family Leave. 26 weeks fully paid parental, adoption and/or foster care leave
- Hybrid work from home policy- Exceptional cross-functional project management and communication skills to simplify complex technical systems for non-technical stakeholders
- Strong data-driven mindset, capable of making sound, evidence-based prioritisation calls even with incomplete data
- Domain expertise in airline systems (NDC, GDS, LCC, PSS, or similar) and comfortable working directly with APIs and data models
- 3–5 years of product management experience with a proven track record of shipping technical products end-to-end
- Collaborative mindset with a strong point of view, willing to get your hands dirty while remaining open to feedback- Recruiter Screen
- Hiring Manager Interview
- Technical Case Study
- Final Stage Interview
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