Product Manager - Integrations & Ecosystem

The Product Manager - Integrations & Ecosystem will lead the development and delivery of strategic integrations between Coface's Business Information products and leading enterprise platforms.

This role is responsible for defining, prioritising, and delivering a roadmap of integrations and connectors that make Coface data and insights available directly within customer workflows across platforms such as ERP, CRM, Procurement, Finance and Risk Management solutions.

Working closely with Partnerships, Technology and Commercial teams, the Product Manager will own both existing integration initiatives and the evaluation, prioritisation and delivery of a significant number of new integrations. The role will involve working with platform vendors and third-party development partners to ensure integrations are delivered successfully.

This is a highly cross-functional role requiring strong product management capability, commercial awareness, technical understanding, and the ability to work effectively with internal and external stakeholders.

Key Responsibilities

• Define and own the integrations and connector product roadmap, aligned to business and product growth objectives.
• In conjunction with Partnerships team, evaluate and prioritise new integration opportunities based on customer demand, strategic fit, commercial potential, and delivery complexity.
• Define the scope and requirements for new integrations, including initial product coverage, use cases, workflows, and customer outcomes.
• Manage existing integration products and in-flight integration projects through their full lifecycle.
• Partner with third-party development organisations and software vendors responsible for building and maintaining integrations.
• Act as the product lead throughout discovery, development, testing, launch, and adoption phases.
• Gather customer, partner, and internal stakeholder feedback to drive continuous improvement and to plan enhancements to continually meet client and market requirements.
• Monitor adoption, usage, and commercial performance using a set of relevant KPIs and success measures.
• Work with the Programme Manager to manage risks, dependencies, and stakeholder expectations across multiple concurrent integration projects.
• Provide regular reporting and recommendations to senior stakeholders regarding roadmap priorities, investment decisions, and partnership opportunities.
• Plan how the growth of AI will impact the BI Connectors strategy to plan future integrations to ensure Coface data is accessible to clients in AI enabled platforms and agents

Qualifications

Educational Background

Bachelor's or Master's Degree: in fields such as Business, Technology, Computer Science, Information Systems, Product Management, or a related discipline.

Professional Experience

5-10+ years experience in:

• Product Management, Technical Product Management, Development Management, or a related role.
• Business Information, Credit Risk, Financial Services, Data Services, or Enterprise Software environments.
• Delivering technology integrations, APIs, data products, or platform-based solutions.
• Working with external technology partners, software vendors, or systems integrators across commercial and technical phases of the relationship.
• Managing complex cross-functional initiatives involving business, commercial and technical stakeholders.
• Defining product requirements and translating customer needs into deliverable solutions.

Desirable Experience

• Enterprise platforms such as SAP, Salesforce, Oracle, Microsoft Dynamics, Ivalua, Coupa, Workday, or similar.
• Partner ecosystems, marketplaces, and commercial partnership models.
• Procurement, supply chain, finance, compliance, or credit risk propositions.

Technical Skills

• Strong understanding of APIs and integration concepts, including REST APIs, authentication, data mapping, and integration architectures.
• Ability to work effectively with architects, developers, third-party software vendors, and implementation partners.
• Understanding of cloud platforms, enterprise software ecosystems, and SaaS products.
• Experience with product management and collaboration tools such as Jira, Confluence or similar.
• Strong analytical and problem-solving skills.
• Ability to evaluate technical trade-offs and business value when prioritising initiatives.

Soft Skills

• Strong stakeholder management and relationship-building skills.
• Excellent communication and presentation skills.
• Commercially minded with the ability to balance customer value, strategic priorities, and investment decisions.
• Able to influence without authority across internal teams.
• Experienced in working with global teams and across diverse stakeholder groups.
• Organised and delivery-focused, with strong attention to detail.
• Comfortable operating in ambiguity and helping shape a new and growing integration strategy.