Product Operations Engineer

About the role

As a Senior Engineer in Product Operations Engineering, you will plan and execute builds, author configuration documents, and manage ECOs. You will analyze failures, drive corrective actions, and improve test readiness. You will contribute to automation and documentation standards. The team coordinates all the operational activities that enable products to be introduced and sustained successfully, ensuring consistency between production and test environments, and managing the migration of hardware, software and networking changes into the production environment in a stable and controlled way.

Key responsibilities

• Plan builds and author configuration documents
• Run failure analysis and corrective actions
• Manage ECOs and release evidence
• Contribute to test readiness and documentation standards
• Analyze failures and drive corrective actions
• Create build processes and coordinate product builds for release into production
• Set up configuration specifications for releases

About you

• 5+ years of related experience
• Experience with ECOs, configuration baselines, and release procedures
• Ability to analyze issues and implement corrective actions
• Accuracy in documentation and evidence tracking
• Effective communication and teamwork
• Bachelor's degree in Engineering or related field (desirable)
• Exposure to statistical quality tools such as Pareto and control charts (desirable)