Product Operations Manager (OTT Product)

CHINA MOBILE HONG KONG COMPANY LIMITED ("CMHK") is the wholly-owned subsidiary of China Mobile Limited (HKEx: 941), which ranks 53rd on the Fortune Global 500.

Our company is dedicated to delivering an exceptional service experience and to become a world-class sci-tech service enterprise, focusing on its three principal businesses of communications services, computing services and AI services. Guided by this vision, we cultivate a culture of trust, responsibility, and care — creating an environment where people can thrive. At CMHK, we are committed to unlocking human potential and empowering every striver to achieve success. We now invite high-caliber professionals to join us on this journey.

Department: Product Centre

In this position, you will:

• Oversee refined operations of all OTT product content categories (live streaming, VOD, short dramas), managing topic planning, channel programming, and content scheduling aligned with market trends.
• Define content recommendation strategies and monitor consumption data to continuously optimize content distribution efficiency and user conversion.
• Manage EPG and visual smart desktop operations, driving personalized content discovery and first-screen experience optimization across specialized channels.
• Design and manage the tiered membership product system, including package pricing, benefit lifecycle management, and conversion funnel optimization.
• Plan and execute full-lifecycle marketing campaigns to drive user growth across acquisition, activation, conversion, retention, and reactivation.
• Establish data-driven decision-making mechanisms, including user profiling systems and intelligent recommendation algorithm optimization.
• Build a full-process content security and compliance system, ensuring content review, copyright management, and broadcast safety.
• Oversee multi-terminal converged services to ensure consistent cross-device user experience and develop platform-specific operations strategies.

To be successful in this position, you should meet the following requirements:

• Bachelor's degree or above in Marketing, Journalism, Communication, Statistics, Computer Science, or related fields.
• Strong content acumen and data-driven operational capabilities, with proven ability to plan compelling content and translate data insights into operational strategies.
• Demonstrated marketing planning and systematic thinking skills, with a track record of driving operational KPIs (DAU, conversion rate, ARPU, retention rate).
• Excellent cross-functional collaboration and compliance awareness, able to coordinate effectively with product, technology, content partnership, and marketing teams.
• Experience in telecom operator video services (IPTV/OTT), Hong Kong or overseas markets, or EPG/personalized operations is preferred.

When you work:

• 5 days work
• 8 hours/day

What you enjoy:

• Discretionary Performance bonus
• Life insurance
• Medical insurance
• Meal allowance
• Education subsidies
• Birthday gift
• Marriage leave
• Birthday leave

Please submit your application to us by clicking the APPLY NOW button and send your full resume with your availability, current and expected salary to us. If you do not hear from us within 8 weeks after the application, you may assume that your application has not been successful.

CMHK is committed to be an equal opportunity employer. We offer exceptional benefits package and the opportunity to work in a challenging environment. Personal data provided by applicants will be treated strictly in accordance with our personal data policy and for recruitment purposes only.