Product Owner

• Own end-to-end product lifecycle, including visioning, research & data gathering, planning, execution, and measurement; accountable for the quality of work product and overall outcomes produced by the multidisciplinary squad throughout the lifecycle
• Develop, prioritize and maintain the product roadmap and squad backlog to drive speed-to-market and business impact
• Provide needs clarity, support solutioning & release planning, and collaborate in providing quality assurance during build and testing of the product capabilities
• Articulate opportunities and design target journeys and solutions, balancing multi-disciplinary inputs and competing stakeholder priorities with achieving business outcomes
• Monitor dependencies and risks, and actively work with relevant stakeholders to mitigate or resolve
• Measure and track performance of key metrics in line with the OKRs; generate insights and feed back into the roadmap and delivery
• Scribe experience and process-focused user stories in alignment with the digital-first ways of working story writing and ownership model
• Continuously identify areas of opportunities for the squad and provide input into sprint reviews and retrospectives
• Build and maintain relationships and collaborate effectively on an on-going basis with cross-functional stakeholders intra and inter domain
• Identify development needs and provide product mentorship and coaching to the squad

Qualifications

• Background in business, computer science, customer experience, or technology
• MS/BS degree in software development, IT, product management, finance, business, economics, insurance and risk management
• Ability to provide hands-on direction and day-to-day execution ownership in a multidisciplinary team
• Demonstrated ability to think both strategically and tactically
• Excellent communication and presentation skills; comfortable in engaging with senior leadership
• Ability to effectively identify and manage needs of a broad range of stakeholders
• Strong self-motivator, with a contagious ability to spread energy to team
• Hands-on end-to-end digital product management lifecycle experience, preferably in insurance industry setting
• Robust working knowledge in technical aspects of product development, including solution design, SDLC management, and programming concepts
• Strong knowledge of Chubb’s digital-first operating model and it’s application to the product management discipline
• Fluency in data and analytics driven decision making and feedback loops into product development