Product Owner

Who you are

• Exceptional communicator and presenter (written, in person, and online)
• Self-starter and autonomous worker
• User / customer obsessed
• Problem solver / option creator
• Exceptional time management and organisational skills
• Adaptable and resilient to an ever-changing landscape
• Proven SaaS product owner with demonstrable delivery of customer value
• Delivering AI/data products
• Using AI to improve your efficiency and working with an AI enabled development team
• Experience working across agile, scaled agile and waterfall delivery
• Healthcare sector
• Familiarity with product tools (e.g. Azure DevOps, Jira, Aha!)
• Scaled a product internationally
• No particular qualifications are mandatory, although degree level+ or equivalent certifications in a product, project management, business or technical related discipline would be advantageous

What the job involves

• Our Health Screening Platform is a key pillar to achieve NEC Health’s growth ambitions
• We are seeking an experienced product owner who is excited by improving the lives of patients and driving value-based care
• You will combine a strong delivery focus with a bias for action by releasing iterative, quality value as often as possible to your customers and users
• You will clearly demonstrate you are a safe pair of hands to get the job done through challenging times, be the subject matter expert of your product, and a true leader who aligns your wider product team
• Iterative value delivery. Break down initiatives into small, frequently releasable increments of value - assessing outcomes with customers and stakeholders throughout delivery
• Voice of the customer. Build trusted customer/user relationships and represent customer needs and preferences within the wider product team
• User‑centred design. Apply design‑thinking to map end‑to‑end user, patient and data journeys - working with design teams to improve usability and experience. Organise and lead customer & user engagement/feedback sessions (individual and group)
• Market & competitor awareness. Maintain a strong understanding of your domain, market trends and competitors to inform prioritisation and product decisions
• Measuring success. Define and track product key performance indicators (KPIs) aligned to your business unit’s objectives and key results (OKRs), sourcing data where gaps exist
• Third‑party collaboration. Work with technical teams to assess third‑party solutions, ensuring value for money and strategic fit
• Product backlog ownership. Own and manage/prioritise the product backlog, balancing system health, delivery commitments and incremental value – able to build clear narratives explaining your decisions that gain buy-in. You will maintain a minimal amount of ‘ready’ work within your backlog to keep your team forever busy
• Demand management & requirements gathering/documentation. Own the new demand funnel into your team, as well as the prioritisation of new working coming into your team. Be accountable for the quality and sign off requirements & user story documentation – collaborating with the wider product team to define and meet acceptance criteria and ‘ready’/‘done’ standards
• Quality products, on time. Accountable for value delivered to customers. Work with technical leads to ensure scalable, quality, interoperable solutions are delivered on time, whilst coordinating releases and associated communications
• Release coordination. Coordinate releases and associated communications to ensure clarity and readiness for customers and stakeholders
• Stakeholder/customer management. Build trusted relationships with internal and external stakeholders/customers – including using proactive, clear, and personalised communication
• Team ways of working. Work with development leaders to maintain effective team RACI and strive to continuously improve delivery predictability, quality, efficiency and effectiveness
• Product collateral. Create and maintain all product collateral necessary to enable comms, sales, marketing and the implementation teams to be successful
• Product ROI. Track and strive to forever improve the return on investment of your product team - working closely with finance and sales to track current and projected revenues and costs
• Sales enablement. Act as product SME and advocate, supporting sales with collateral, training and provide direct support in prospect pitches when required
• Go‑to‑market support. Support go‑to‑market execution for new features and products, acting as product SME and customer advocate
• Business cases. Support the creation of new business cases associated with your product – providing evidence of costings, user-analytics, and platform insights

Benefits

• Private Medical Healthcare
• Pension Scheme
• Life Assurance
• 25 Days Holiday
• Wellness
• Retail & Lifestyle Discounts
• Flexible Working
• Continued Learning
• CycleScheme