Product Owner

We're working with a leading organization that empowers businesses through innovative technology solutions, driving efficiency and enhancing customer engagement.

The Role

• Take ownership of Microsoft Dynamics 365 and HubSpot platforms, shaping their future direction.
• Manage the CRM roadmap and backlog, prioritizing improvements and translating business needs into system changes.
• Configure and optimize Dynamics 365, including entities, forms, views, business rules, and model-driven apps.
• Build and maintain HubSpot workflows, automations, and integrations.
• Coordinate technical changes and ensure proper delivery of integrations, data flows, and releases.
• Ensure clear requirements, documentation, solution designs, and test plans are maintained for platform governance.

What You'll Need

• Experience as a CRM Product Owner, Product Manager, or CRM-focused Business Analyst.
• Proven track record of managing CRM roadmaps, backlogs, and delivery.
• Hands-on experience configuring a CRM system such as Dynamics 365, HubSpot, or Salesforce.
• Experience building workflows, automations, and process logic.
• Comfort working with both technical and non-technical stakeholders, managing competing priorities.
• Ability to take ownership, challenge constructively, and find practical improvements.

What's On Offer

• Opportunity to develop expertise across Dynamics 365, HubSpot, and modern data practices.
• Support for further training and professional development.
• Real ownership of a core CRM platform with direct impact on business operations.

Apply via Haystack today!