Product Owner – CX

Position Responsibilities

• Maintain the product backlog, update items, and manage day-to-day prioritization under guidance.
• Gather and document business requirements and stakeholder feedback.
• Assist in sprint preparation and collaborate with development teams to support successful delivery.
• Participate in sprint planning, sprint reviews, and backlog grooming/refinement sessions.
• Write clear user stories, acceptance criteria, and functional requirements.
• Coordinate with stakeholders to support alignment on product direction, timelines, and business priorities.
• Validate deliverables against defined acceptance criteria and requirements.
• Support prioritization discussions based on business and customer needs.
• Assist in release coordination, communication, and post-release follow-up activities.
• Contribute to the continuous improvement of Agile and Scrum processes.

Required Competencies

• Bachelor’s degree in Business, Computer Science, Engineering, Information Technology, or a related field.
• 1–4 years of relevant experience in Product Ownership, Business Analysis, Product Management, or related roles within software or technology environments.
• Strong communication, collaboration, and strategic planning skills.
• Excellent analytical thinking, requirement gathering, and business analysis capabilities, including experience in writing user stories, acceptance criteria, process flows, and functional requirements.
• Solid understanding of Software Development Lifecycle (SDLC), Agile methodologies, and Scrum practices.
• Experience using tools such as Jira and Figma.
• Knowledge of CX technologies and customer journey design is considered a plus.
• Ability to work effectively with cross-functional teams in a fast-paced environment.
• Strong organizational skills with attention to detail and prioritization.

Interested in

This Position?

Apply here or you can send your CV to [email protected] with the subject line "Product Owner - CX"

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